U.S. Bank

HR Advisor (AVP)

U.S. Bank$98K — $115K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in employee relations or HR-related roles
  • Associate or Bachelor's degree in a relevant field
  • Experience in performance coaching and conflict resolution
  • Strong customer service and problem-solving skills
  • Proven ability to handle confidential information

Responsibilities

  • Provide expert consultation on various employee relations matters
  • Coach team leaders to enhance their capabilities and drive accountability
  • Assess and resolve complex employee relations issues with clear recommendations
  • Ensure compliance with policies and employment legislation while managing risk
  • Partner with stakeholders for consistent and fair outcomes
  • Manage cases comprehensively with a focus on timely resolution

Benefits

  • Healthcare coverage (medical, dental, vision)
  • Basic and optional life insurance
  • Short-term and long-term disability benefits
  • Paid parental leave and pregnancy disability
  • 401(k) with employer contributions
  • Generous paid vacation and holiday days
  • Adoption assistance programs
  • Sick and Safe Leave accrual
Full Job Description
Job Description

Join a purpose-driven organization where people are at the center of everything we do and where HR plays a critical role in enabling business performance, managing risk, and shaping the employee experience.

We are looking for an HR Advisor to join a high-impact Employee Relations team that partners closely with leaders to navigate complex, real-world situations with confidence and consistency. In this role, you will help create a workplace where employees feel respected, leaders are equipped to lead effectively, and decisions are grounded in fairness, compliance, and sound judgment.

As an HR Advisor, you will be responsible for managing a broad range of employee relations matters, ranging from performance management and absenteeism, to navigating workplace conduct concerns and dispute resolution. You will serve as a trusted advisor to team leaders and team members, providing clear, practical guidance that aligns to our policies, practices, and applicable employment laws.

You will do work that matters by helping team leaders make better decisions, strengthening workplace culture, and ensuring we operate with integrity and accountability in every interaction.

What you will do:
  • Provide expert consultation to team leaders and team members on performance management, misconduct, workplace concerns, and employee experience matters
  • Coach team leaders to build capability, drive accountability, and handle situations with consistency and confidence
  • Research, assess, and resolve complex employee relations issues, offering clear, well-reasoned recommendations
  • Ensure alignment with company policies, practices, and employment legislation while balancing risk and business outcomes
  • Partner with key stakeholders to deliver consistent, compliant, and fair outcomes
  • Own cases end to end with a focus on timely resolution, strong documentation, and high-quality decision-making


Why this role matters
  • You will directly influence how work gets done by shaping team leader behavior, improving consistency in decision-making, and strengthening trust across the organization
  • You will be part of a team that operates with discipline, urgency, and a strong focus on getting it right the first time
  • You will contribute to a workplace culture that values respect, accountability, and inclusion while maintaining a strong compliance and risk foundation


What we offer
  • The opportunity to do meaningful work that impacts team members and team leaders across the enterprise.
  • A collaborative, high-performing HR team that values continuous learning, shared expertise, and development
  • Exposure to complex, high-visibility work that strengthens your judgment, influence, and executive presence
  • A culture that supports inclusion, well-being, and career growth, where you are empowered to bring your perspective and make a difference

Who you are
  • A confident and credible advisor who can navigate sensitive situations and influence leaders effectively
  • Strong in critical thinking, risk assessment, and balancing competing priorities
  • Comfortable operating in a fast-paced environment with high expectations for quality and timeliness
  • Detail-oriented with a commitment to accurate, defensible documentation
  • Passionate about creating fair, consistent, and effective workplace practices


Basic Qualifications
- Typically has six or more years experience in employee relations or as an HR Generalist or associated HR position
- Associate or Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree

Preferred Skills/Experience
- Experience in performance coaching, conflict resolution and administering disciplinary action
- Preferred previous experience working in HR Operations or HR Service Center
- Ability to work independently and to identify when to engage others
- Excellent customer service and problem-solving skills
- Excellent listening skills Excellent oral and written communication skills
- Strong attention to detail
- Proven ability to maintain confidential information
- PC and Microsoft Office proficiency

This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law


Review our full benefits available by employment status here.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00

Posting may be closed earlier due to high volume of applicants.

About U.S. Bank

U.S. Department of the Treasury is a government agency responsible for promoting economic prosperity and ensuring financial security. The department is responsible for a wide range of activities such as advising on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions.

U.S. Bank Careers

Join the dynamic team at U.S. Bank, one of the nation's top banking institutions, where your career journey is as promising as the services we provide to our customers. At U.S. Bank, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Explore Job Opportunities and Growth

At U.S. Bank, we offer a variety of job opportunities that cater to a range of skills and professional interests. Whether you are looking for a position in finance, technology, customer service, or management, U.S. Bank is hiring talented individuals who are eager to contribute to our mission and grow with us.

Internship Programs

Kickstart your career with U.S. Bank’s internship programs. These opportunities are designed for ambitious students who want to gain hands-on experience and develop essential skills in a real-world setting. Our internships provide a platform to engage with experienced professionals and explore potential career paths within the company.

Benefits and Employment Perks

Choosing a career at U.S. Bank means more than just employment. We offer comprehensive benefits designed to enhance your life and well-being. From health and wellness programs to retirement plans, we ensure our team members are supported both personally and professionally.

Our Commitment to Diversity and Inclusion

Diversity and inclusion are at the core of our values at U.S. Bank. We are dedicated to creating an environment where all employees feel valued and included. Our diversity training programs are part of our commitment to an inclusive workplace, where everyone can thrive.

Leadership and Professional Development

Leadership at U.S. Bank is about more than guiding teams – it's about inspiring them. We invest in leadership training and professional development programs that help our employees become the best in their fields. By fostering a culture of learning and growth, we prepare our team members to take on new challenges and leadership roles.

Networking and Innovation

Networking at U.S. Bank goes hand in hand with innovation. Our employees are encouraged to connect with colleagues and industry leaders through various networking events and professional groups. This collaborative environment fuels innovation and allows us to stay ahead in a competitive industry.

Join Our Team

Are you ready to take the next step in your career? Explore the open positions at U.S. Bank and find where your skills and passions align with our needs. Prepare your resume, sharpen your interview skills, and get ready to join a team where your career can flourish.

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Stay ahead in your career with U.S. Bank – where your growth is our priority.
Learn more about U.S. Bank
Size
68,796 employees
Market Cap
$66.2 billion
Industry
Net Income
$4.9 billion
5 Year Trend
+0.5%
NASDAQ

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