U.S. Bank

HR Advisor (Accommodations and Accessibility)

U.S. Bank$75K — $89K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate or Bachelor's degree in HR Management or related field, or equivalent work experience.
  • 3-5 years of experience in employee relations or HR Generalist roles.
  • Knowledge of federal and state disability laws, especially ADA and FMLA.
  • Ability to work independently and engage appropriately with others.
  • Strong attention to detail, customer service, and problem-solving skills.

Responsibilities

  • Manage cases related to ADA, LOAs, FMLA and accessibility using ServiceNow.
  • Provide consultation and guidance on accommodation issues and solutions.
  • Promote a positive workplace culture and manage sensitive cases with tact.
  • Analyze, research, and propose resolutions for accommodation cases.
  • Organize timelines effectively while managing time-sensitive matters.

Benefits

  • Comprehensive healthcare options (medical, dental, vision).
  • Basic and optional term life insurance.
  • Short-term and long-term disability coverage.
  • Pregnancy disability and parental leave support.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation ranging from two to five weeks based on tenure.
  • Up to 11 paid holidays.
  • Adoption assistance program.
  • Sick and Safe Leave accruing up to 80 hours per year.
Full Job Description
Job Description

The HR Advisory Services team is hiring. The Accessibility and Accommodations team is looking for an HR Advisor to join them. In this team, HR Advisors are responsible for cases assigned through ServiceNow (case management system) related ADA, LOAs, FMLA and accessibility. This role requires considerable tact, great communication and ability to help manage risk. This work is time sensitive and a successful individual will be organized and have an ability to manage timelines. Cases are sensitive in nature and we want a trusted advisor who can provide consultation and guidance on accommodation issues and solutions and promote a positive workplace culture. The role requires the ability to analyze, research and resolution proposals.

Hybrid: Role is hybrid in posted locations. Team members who are in a hybrid role typically spend three days a week at a U.S. Bank location, while having flexibility on their work location for the other working days.

Basic Qualifications
- Associate or Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree, or equivalent work experience
- Three to five years of experience in employee relations or as an HR Generalist or associated HR position, disability management, or equivalent experience

Preferred Skills/Experience

- Previous experience working in HR Operations or HR Service Center preferred

- Experience with federal and state disability laws, specifically ADA, LOAs, Employee Relations, Employment Law, Disability case work is desired

- Ability to work independently and to identify when to engage others

- Excellent customer service and problem-solving skills, with strong attention to detail

- Excellent listening, verbal and written communication skills

- Proven ability to maintain confidential information

- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

- Knowledge of accommodation solutions as it pertains to disability-related barriers

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law


Review our full benefits available by employment status here.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00

Posting may be closed earlier due to high volume of applicants.

About U.S. Bank

U.S. Department of the Treasury is a government agency responsible for promoting economic prosperity and ensuring financial security. The department is responsible for a wide range of activities such as advising on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions.

U.S. Bank Careers

Join the dynamic team at U.S. Bank, one of the nation's top banking institutions, where your career journey is as promising as the services we provide to our customers. At U.S. Bank, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Explore Job Opportunities and Growth

At U.S. Bank, we offer a variety of job opportunities that cater to a range of skills and professional interests. Whether you are looking for a position in finance, technology, customer service, or management, U.S. Bank is hiring talented individuals who are eager to contribute to our mission and grow with us.

Internship Programs

Kickstart your career with U.S. Bank’s internship programs. These opportunities are designed for ambitious students who want to gain hands-on experience and develop essential skills in a real-world setting. Our internships provide a platform to engage with experienced professionals and explore potential career paths within the company.

Benefits and Employment Perks

Choosing a career at U.S. Bank means more than just employment. We offer comprehensive benefits designed to enhance your life and well-being. From health and wellness programs to retirement plans, we ensure our team members are supported both personally and professionally.

Our Commitment to Diversity and Inclusion

Diversity and inclusion are at the core of our values at U.S. Bank. We are dedicated to creating an environment where all employees feel valued and included. Our diversity training programs are part of our commitment to an inclusive workplace, where everyone can thrive.

Leadership and Professional Development

Leadership at U.S. Bank is about more than guiding teams – it's about inspiring them. We invest in leadership training and professional development programs that help our employees become the best in their fields. By fostering a culture of learning and growth, we prepare our team members to take on new challenges and leadership roles.

Networking and Innovation

Networking at U.S. Bank goes hand in hand with innovation. Our employees are encouraged to connect with colleagues and industry leaders through various networking events and professional groups. This collaborative environment fuels innovation and allows us to stay ahead in a competitive industry.

Join Our Team

Are you ready to take the next step in your career? Explore the open positions at U.S. Bank and find where your skills and passions align with our needs. Prepare your resume, sharpen your interview skills, and get ready to join a team where your career can flourish.

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Search U.S. Bank Jobs

Discover the exciting and rewarding career opportunities waiting for you at U.S. Bank. Search and apply for jobs that match your skills and interests. Join us and be part of a team that values growth, leadership, and innovation.

READ CAREERS BLOG

Stay ahead in your career with U.S. Bank – where your growth is our priority.
Learn more about U.S. Bank
Size
68,796 employees
Market Cap
$66.2 billion
Industry
Net Income
$4.9 billion
5 Year Trend
+0.5%
NASDAQ

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