Job Title

Housing Services Portfolio Coordinator

Status

Permanent Full-Time

Temporary - Approximate length of assignment, in months

Type of Position

an Addition to Staff

Start Date

immediate

Salary

Per hour

Salary Grade

$52.42 - $56.98

Department

York Region -> Community & Health Services -> Housing&Homelessness Services -> Housing Services

Location

HHS Newmarket 17150 Yonge St - 17150 Yonge Street - Newmarket, ON L3Y 8V3 CA (Primary)
Hybrid work opportunities may apply - CA

Job Description (E)

ABOUT THE ROLE

This role is responsible for providing project and program management planning and coordination for the Branch and leading or supporting projects and project planning, as assigned; acting as a resource to Branch staff; developing and maintaining project management databases for the Branch; coordinating activities which support Branch continuous quality improvement, operational effectiveness and efficiency, and design and documentation of workflow processes; coordinating tracking and analyzing trends and making appropriate recommendations that will positively impact operational effectiveness and program delivery; facilitate the creation and maintaining Branch design standards and guidelines, supporting the Supervisor and Branch staff, including coordinating a program and operational mapping process and analysis.

WHAT YOU'LL BE DOING

• Coordinates or leads various projects or programs, as assigned; assists in developing project plans, costs, timelines, and resources and coordinates all aspects of projects; participates in project planning with accountability for project goals, timelines, and expectations; works with project team for the successful delivery of projects.
• Liaises with Branch and Regional Department staff, regarding the development and delivery of projects and initiatives to address the facility requirements of the Department's portfolio.
• Participates in multi-disciplinary teams, and in external and internal committees, to evaluate initiatives, including compliance with project standards.
• Participates in the development of the annual and multi-year capital plan.
• Works directly with Branch staff to understand program/project operational concept, objectives and approach to service delivery.
• Acts as a resource to Branch staff on projects and assists in resolving issues to ensure corporate standards and applications are maintained.
• Chairs or takes active role on committees or work groups for projects; conducts research and makes recommendations or implements changes, as required.
• Develops or assists with project plans and objectives; monitors progress against plans; controls and modifies project, as required, and provides regular updates to the Supervisor.
• Develops or assists with Branch design guideline and standards.
• Prepares reports and proposals and gathers background material related to special projects.
• Conducts research and consults with Branch staff on issues and processes, as requested.
• Develops and maintains databases for project management, including scheduling, costing, contract documents, etc. for Branch projects.
• Assists in implementing future program and operational needs required to enhance Branch productivity.
• Consults with Branch staff and contributes to the design, development, testing, modification and implementation of evaluation and benchmarking and measurement tools.
• Identifies key performance indicators and assists management staff in determining how they are to be measured.
• Develops strong working relationships with key staff members in the assigned functional areas.
• Assists the Supervisor and Branch staff in determining business processes, mapping and workflows.
• Collects data and business requirements based on specific customer needs and coordinates workflow mapping with stakeholders.

WHAT WE'RE LOOKING FOR

• Successful completion of a Community College Diploma in Architectural, Interior Design, Business Administration, or Engineering Sciences or related field or approved equivalent combination of education and experience.
• Certified Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) or Certified Business Analyst Professional (CBAP) or demonstrated experience and knowledge equivalent to the skills acquired through the completion of one of these programs.
• Minimum three (3) years related experience in building construction, facility management or interior design for a variety of buildings involving the development of designs, plans and specifications and contract administration.
• Experience in project and program management and planning, research, business planning, workflow and process mapping and design.
• Knowledge of the theory, principles and practices related to project, program and/or portfolio management, building design, and construction and maintenance, related to structural, architectural and engineering disciplines.
• Knowledge and ability to identify and develop performance indicators, to analyze data and evaluate trends, and recommend process improvement changes to enhance operational efficiencies and effectiveness.
• Knowledge of the Branch's operations, programs and services.
• Knowledge of and demonstrated ability in corporate core competencies including Communication, Innovation, Teamwork and Collaboration, and Personal Ownership.
• Strong project management, presentation, problem solving and team leadership skills.
• Strong communication and conflict resolution skills required to influence decisions and present information to varied audiences.
• Effective public relations skills to build partnerships and collaborative relationships.
• Computer literacy utilizing MS Office software applications with proficiency in word processing, spreadsheet, database, presentation, project management, SharePoint and Computer Aided Facilities Management (CAFM) applications.
• Ability to evaluate and recommend modifications to Branch program and operational needs.
• Ability to participate in and coordinate cross-functional, multi-disciplinary teams producing innovative process designs using Continuous Quality Improvement methodologies.
• Ability to aid in the design, configuration and implementation of business transaction processes.
• Ability to work on multiple projects with overlapping deadlines.
• Ability to travel to off site locations in a timely and efficient manner, as required.
• Ability to work outside regular business hours, as required.

Council Approval Date

Scheduled Weekly Hours

35

Scheduled Shifts

0830-1630

Operational Hours

Close Date

August 12, 2026

# of Hires Needed

1

Union

CUPE Local 4900

Please apply online by 5:00PM EST of the closing date indicated above.

All employment opportunities are recorded on a 24-Hour Career Line and may be accessed by calling 1-877-464-9675 ext. 75508. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Please be advised, York Region uses email as the primary means of communication with candidates and does not use AI technology in any part of the recruitment process. Please ensure your email address is up to date, checked frequently (including your spam folder), and accepts messages from unknown users.

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