Compass

HOUSEKEEPING OPERATIONS MANAGER, 2nd Shift, Johnson City, TN

Compass$48K — $452K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in support services, military, housekeeping, or facilities maintenance.
  • 1+ year of supervisory experience in a customer-focused role.
  • Effective written and verbal communication skills.
  • Strong multitasking and prioritization abilities.
  • Exceptional organizational skills in dynamic environments.
  • Demonstrated initiative, responsibility, flexibility, and leadership.
  • Knowledge of contract administration and office procedures.
  • Proficient with MS Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Bachelor's degree preferred.

Responsibilities

  • Establish and review standards and procedures for staff.
  • Plan staffing schedules and ensure service adequacy.
  • Assist in hiring and training new associates.
  • Orient and supervise supervisory and housekeeping staff.
  • Conduct regular facility inspections and provide recommendations.
  • Report monthly on goals, achievements, and future plans.
  • Deliver ongoing staff education and training.
  • Facilitate communication among administration and departments.
  • Coordinate outside services like pest control and waste management.

Benefits

  • Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Retirement Plan
  • Flexible Time Off policy
  • Holiday Time Off
  • Employee Assistance Program
  • Health and Wellness Programs
  • Commuter Benefits
  • Paid Parental Leave
  • Pet Insurance
Full Job Description
Salary: $48,000-452,000

Other Forms of Compensation: Bonus

Pay Grade: 10

Job Summary

Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.

Essential Duties and Responsibilities:
  • Establishes and annually reviews standards and work procedures for all staff.
  • Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
  • Assists in the hiring process; interview, hiring and training of new associates.
  • Orients, develops, and supervises all supervisory/housekeeping staff.
  • Conducts regular inspections and makes recommendations to the facility.
  • Conducts monthly reporting of goals, accomplishments, and future plans.
  • Provides staff education and continuous training.
  • Communicates with staff, administration, and other departments.
  • Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)


Qualifications:
  • 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
  • At least 1 year of supervisory experience in support service related field with high customer/client contact.
  • Ability to communicate effectively in written format and oral presentations.
  • Ability to multi-task and establish priorities.
  • Ability to maintain organization in a changing and stressful environment.
  • Exhibit initiative, responsibility, flexibility, and leadership.
  • Possess a thorough knowledge of contract administration and office procedures.
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
  • Bachelor's degree is preferred.

Apply to Crothall today!

Associates at Crothall are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Applications are accepted on an ongoing basis.

Req ID:

Crothall Healthcare

TRISHA SOMMERNESS

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About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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