House Manager

Mochi Health

• $100K — $140K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in house management or similar role
  • Experience with home renovations and vendor management
  • Strong project management skills, including calendar and deadline management
  • Highly organized and detail-oriented with a sense of ownership
  • Excellent judgment and discretion in handling sensitive household matters
  • Effective communicator with contractors and vendors
  • Willingness to work evenings or weekends if needed
  • Valid driver's license and a clean driving record

Responsibilities

  • Oversee daily household operations and maintenance
  • Manage the household calendar for renovations and appointments
  • Coordinate with vendors, contractors, and designers for projects
  • Identify and escalate potential scheduling risks early
  • Be present onsite for deliveries, appointments, and contractor visits
  • Track renovation progress and manage household inventory
  • Support preparation and execution of household events and errands

Benefits

  • Daily meals and an espresso bar provided
  • Pre-tax commuter benefits for transit and parking
  • Competitive salaries with equity packages
  • Unlimited PTO and generous company holidays
  • Comprehensive benefits package including medical, dental, and vision
  • Mochi Health membership covered for personal use
  • Emphasis on wellness with mindfulness sessions and fitness perks
  • Team-building events and a collaborative social environment
Full Job Description


Salary Range: $100,000-$140,000

About the Role

We're looking for an experienced, highly organized House Manager to oversee the day-to-day operations of a private residence in San Francisco. This role will serve as the central point of coordination for the household, with particular responsibility for active renovation and interior design projects, vendors, maintenance, scheduling, and household logistics.
The ideal candidate is proactive, resourceful, and comfortable taking ownership of many moving pieces at once. You should be someone who anticipates needs, follows through without requiring significant oversight, and communicates clearly when decisions or approvals are needed.

Work Location

This is a full-time, in-person role based primarily at a private residence in San Francisco. The House Manager will work onsite as needed to oversee household operations, renovation projects, vendors, deliveries, appointments, and other household needs. This is NOT an office-based position. Occasional local travel and evening or weekend availability may be required depending on household, renovation, or event needs.

What You'll Do
  • Own day-to-day household operations, keeping the home organized, stocked, functional, and well maintained
  • Manage the household calendar for renovation milestones, vendor appointments, deliveries, repairs, installations, maintenance, and personal household commitments
  • Oversee active renovation and design projects by coordinating contractors, designers, architects, installers, and vendors; track timelines, dependencies, approvals, and open items
  • Proactively flag schedule risks, follow up on overdue items, resolve routine blockers, and escalate decisions early to prevent renovation delays
  • Be onsite for contractors, vendors, deliveries, repairs, and household appointments; provide access, document progress, and confirm work is completed correctly
  • Maintain clear trackers for renovation progress, projects, vendor visits, orders, returns, receipts, payments, warranties, and outstanding tasks
  • Coordinate household repairs and recurring maintenance, including quotes, scheduling, follow-up, and final completion
  • Manage inventory and restocking for groceries, pantry items, toiletries, cleaning products, pet supplies, and other recurring essentials
  • Handle errands and personal tasks, including dry cleaning, returns, packages, prescriptions, donations, gifting, mail, and other ad hoc requests
  • Support house events and hosting needs, including vendor timing, catering deliveries, setup, decorating, guest supplies, and breakdown
  • Coordinate pet-care needs, including food and water, supply replenishment, and arranging care as needed
  • Drive the principal's vehicle as needed for service, repairs, detailing, fueling or charging, registration needs, and approved errands
  • Provide concise updates on completed work, upcoming appointments, spending, delays, and items requiring approval

What We're Looking For
  • 3+ years of experience as a house manager, personal assistant, family assistant, estate assistant, or in a similar role
  • Experience coordinating home renovations, construction, interior design projects, or complex vendor schedules
  • Strong project-management skills with the ability to manage calendars, deadlines, dependencies, and multiple active workstreams
  • Highly organized, proactive, and detail-oriented, with a strong sense of ownership and follow-through
  • Excellent judgment and discretion when working in a private home and handling sensitive information
  • Comfortable communicating with contractors and vendors, documenting progress, and escalating issues early
  • Flexible for occasional evening or weekend needs tied to events, urgent repairs, deliveries, or renovation work
  • Valid driver's license, clean driving record, and comfort driving the homeowner's vehicle; comfortable with pets and routine household errands

Nice to Have
  • Experience supporting a founder, executive, or high-profile household
  • Familiarity with household budgeting, expense tracking, invoice organization, and San Francisco service providers
  • Experience with Google Calendar, Google Drive, spreadsheets, Notion, or similar task-management tools

Life at Mochi

At Mochi, we believe your best work happens when you feel your best-so we've designed an environment that fuels your creativity, supports your growth, and makes every day exciting.

Daily Meals and Espresso Bar - Breakfast, lunch, and dinner every weekday. Our on-site barista keeps the espresso and matcha flowing all day

Pre-Tax Commuter Perks - Save on transit and parking through pre-tax commuter benefits

Top-of-Market Compensation - We offer competitive salaries along with generous equity packages so you can share in the success you help create

💣 Profitable and Rapid Growth - We're scaling fast, with financial discipline and long-term vision. No VC constraints, just sustainable momentum and smart decisions

High-Impact Work - Help shape the future of digital healthcare. Your work here directly improves lives and scales nationwide

World-Class Team - Collaborate with teammates from Tesla, SpaceX, Citadel, Harvard, IIT, and more. We value excellence, humility, and empathy in equal measure
• Comprehensive Benefits - 401(k) with match, generous time off, life insurance, and high-quality medical, dental, and vision plans

Mochi Health Membership - We cover your monthly subscription fee so you can experience the same care as our patients (medications not included)

Time to Recharge -Enjoy unlimited PTO, generous company holidays, and true flexibility. We trust you to take the time you need to rest, reset, and thrive

Wellness First -From weekly mindfulness sessions to group workouts and fitness perks, your physical and mental health are top priority

Team Socials and Community - We make time to connect through regular socials, happy hours, and spontaneous events. Our stocked kitchen doesn't hurt either

Downtown SF HQ - Our San Francisco office is just steps from BART, Muni, and great food. It's designed for deep work and casual collaboration

The base salary for this full-time position ranges from $100,000-$140,0000 in addition to equity and benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.

LI-Onsite

Workplace Policy

Mochi Health is an in-person company based in San Francisco, CA. Our team works together in person five days a week to foster collaboration, innovation, and strong connections. We believe that face-to-face interaction builds a culture of excellence and allows us to deliver the best outcomes for the patients and providers we serve.

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