Flexible weekday availability and willingness to work weekends
Experience in managing relationships with hotel associates, corporate teams, IT vendors, and ownership
Strong skills in task and project management, utilizing project management tools
Excellent written and verbal communication skills essential
Responsibilities
Ensure all technology and systems run smoothly
Coordinate with vendors for timely technical support
Manage projects and oversee vendor relationships
Keep hotel stakeholders and key vendors updated on IT projects
Assist in deploying, maintaining, and upgrading hotel systems and platforms
Conduct on-site training for staff to enhance operational efficiency
Establish IT policies and manage budgets for computer-related expenses
Benefits
Opportunity to work in a dynamic hospitality environment
Collaborative atmosphere with IT partners and hotel staff
Engagement with cutting-edge technology systems in a hospitality context
Potential for professional development in project management and IT support
Ability to influence and make decisions that impact hotel operations
Full Job Description
The Hotel IT Manager at The Elysee NYC responsibilities:
Responsible for ensuring all technology & systems are working properly
Coordinating with vendors and IT partners to ensure quality and timely technical support.
Overall responsibilities include project management, vendor management, oversight of pre-opening/IT budgets, general technical support, and other technical tasks and functions.
Additionally, this individual will be responsible for keeping all stakeholders within the hotel, as well as key vendors, corporate and ownership, up-to-date as it relates to systems and various IT projects.
Assisting with the deployment of all new hotel systems/platforms during, maintaining current systems, upgrading future systems, maintaining inventories, conducting on-site training to promote efficient operations and answer questions to avoid or resolve systems-related problems, establish policies and procedures, purchase operating equipment, budgeting computer-related items, and maintain relationships with corporate office and the corporate Crescent Technology team.
Qualifications
3+ years of hospitality IT experience is highly preferred
Open weekday availability and ability to work weekends when necessary
Experience in dealing with multiple hotel associates, corporate associates, IT vendors/partnerships, as well as ownership
Proficient in task/project management, including project management tools
Excellent written and verbal communication skills required
