IHG

Hotel General Manager

IHG$85K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of hotel management experience, including 3+ years as a General Manager
  • Strong leadership and team management capabilities
  • Exceptional financial management skills with budget oversight
  • Demonstrated F&B (Food & Beverage) operational expertise
  • Excellent communication and relationship-building skills
  • Ability to thrive in a high-pressure, multitasking environment
  • Familiarity with hotel management software and systems

Responsibilities

  • Lead the overall management and strategic direction of the hotel
  • Recruit and train staff to build a high-performing team
  • Establish and implement operational procedures
  • Oversee daily hotel operations to ensure smooth functioning
  • Ensure guest satisfaction through quality service and engagement
  • Monitor financial performance and drive business goals
  • Maintain the highest standards of service and operational excellence

Benefits

  • Comprehensive health benefits package
  • Employee discounts on hotel stays and dining
  • Opportunities for professional development and training
  • Flexible scheduling to promote work-life balance
  • Access to wellness programs and activities
Full Job Description
Description

We are seeking an experienced and dynamic General Manager to lead our ongoing operations of our 117-room, full-service property. Our preferred candidate will have rooms and F&B experience.

As the hotel general manager, you will be responsible for the hotel's overall management and strategic direction. You will play a crucial role in staff recruitment and establishing operational procedures. The General Manager will oversee daily operations, guest satisfaction, and financial performance, ensuring the hotel achieves its business goals and maintains the highest standards of service.

Responsibilities

$41

Qualifications
• Minimum of 5-7 years of hotel management experience, with at least 3 years in a General Manager role
• Strong leadership and team management skills, with the ability to inspire and motivate staff
• Exceptional financial acumen, with experience managing budgets and cost control
• Strong experience in F&B operations
• Excellent communication and interpersonal skills, with a focus on guest satisfaction and relationship building
• Ability to work under pressure and manage multiple priorities in a fast-paced environment
• Knowledge of hotel management software and systems

About IHG

InterContinental Hotels Group (IHG) is a British multinational hospitality company that operates a portfolio of hotel brands, including InterContinental, Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants. The company was founded in 2003 as a result of the merger between British hotel company Six Continents and the hotel and restaurant business of the American conglomerate Bass. IHG is headquartered in Denham, England, and has operations in more than 100 countries. The company's brands cater to a range of travelers, from budget-conscious to luxury-seeking.
Learn more about IHG
Size
40,000 employees
Industry

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