Location: Hyatt House Chicago
Starting Rate of Pay: $100,000-$110,000 base, plus bonus
As a key member of the property leadership team, the Hotel Director of Sales is accountable for the revenue generation of the hotel. Reporting to the General Manager, the Hotel Director of Sales is responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals.
A Day in the Life:
- You will be responsible for the overall sales and revenue of the property.
- Weekly you will attend revenue management and sales strategy calls property and regional team
- You will train all associates as it relates to the sales process to maximize revenues.
- You will implement and train associates on all McKibbon procedures that relate to sales, including systems and processes.
- You will be responsible for maintaining compliance and remaining up to date on new sales initiatives for the brand and company.
- You will be actively involved in critiquing the STR report.
- You will actively support the operations team.
- You will maintain positive relationships with the management company, property owners, and clients.
- You will act as the face of the property by being involved in the community.
- You will maintain all sales documentation and sales procedures through training, coaching, counseling, and progressive discipline when necessary.
- You will support guest experience and satisfaction in all operations.
- You will be the lead team member for interviewing and hiring any new sales team members.
Requirements:
- Associates/Bachelor's degree preferred
- 3-5 years' minimum experience as a hotel Sales Manager or Director of Sales
- Previous hotel management experience within other disciplines (highly desired)
- Experience working with major brands like Marriot, Hilton, or Starwood (highly desired)
- The ability to make revenue management decisions to effectively grow market share
- The skills and experience to lead a team to consistently deliver exceptional guest service and effectively grow revenues
- A proven track record of adhering to budgets
- Excellent communication and problem-solving skills
- The ability to develop a strong sales team
- Delphi Standard and Essentials or Delphi Advanced experience preferred
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
- Comprehensive benefits package including medical, dental, and vision
- Life insurance
- Pet Insurance
- Short and long-term disability
- Paid time off and holidays
- Tuition assistance
Financial & Occupational Wellness: All Associates
- Competitive Compensation with incentives (incentives vary by position)
- 401K Savings Plan, 50% matching up to 10% of compensation
- Associate referral program
- Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
- Fundraising matching funds program
- Team volunteer opportunities
- 24/7 chaplain services
- Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
