Hospitality Implementation ConsultantDepartment: Infor Consulting Services
Employment Type: Full Time
Location: US-Remote
DescriptionInfor's growing Hospitality Software Consulting organization is looking for Application Consultants for our North America Consulting practice. The role of Application Consultant requires extensive (75%) travel working with our customers to ensure successful software installation. This role is client-facing, representing Infor's commitment to training and product support while collaborating with professional services and support personnel to ensure a quality product and service delivery.
A Typical Day in the Life Includes:- Manage all aspects of on-site training and installation of Infor Hospitality software applications.
- Conduct standardized training courses using Infor training documentation.
- Provide on-site transitional support of software installation go-live.
- Provide timely communication of project status to customer and Infor.
- Adhere to project schedule including flights, training, meetings, conference calls, etc.
- Assist in creating and updating installation and training documentation.
- Maintain superior product knowledge and complete product competency certification.
Basic Qualifications:- Experience working in hotel operations including front desk, management, night audit, etc.
- Ability to travel 75% - must have or be able to obtain valid US passport & driver's license.
- Legal authorization to work permanently in the United States for any employer without requiring visa transfer or sponsorship now or in the future.
Preferred Qualifications:- Undergraduate degree in hotel operations, business, or related field.
- Bilingual preferred.
- Previous experience in casino operations.
- Previous experience providing remote or onsite training, configuration, and implementation.
(Remote US: Atlanta, GA or Dallas, TX)
