Hospital Operations Manager

NVA$75K — $95K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or related field preferred
  • 3-5 years of managerial experience
  • Customer service experience mandatory
  • Experience in healthcare or service industry preferred

Responsibilities

  • Own and manage the hospital's P&L and performance
  • Collaborate with regional leadership to analyze trends
  • Oversee accounts receivable management
  • Control facility inventory and administrative costs
  • Manage payroll and scheduling for hospital staff
  • Champion change and promote best practices
  • Lead team efforts to enhance operational workflows

Benefits

  • Competitive Annual Salary
  • Annual Bonus Opportunity
  • Health Insurance Benefits
  • Free Mental Health Benefit Options
  • 401k with Match
  • Competitive PTO Plan
  • Continuing Education Stipends
  • Fair Work-Life Balance
Full Job Description
Job Description

As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital culture focused on top-notch patient care and exceptional customer service. You will oversee the planning and coordination of hospital operations while creating a supportive and cohesive team environment. Given the managerial responsibilities and the need for in-person interaction with clients and employees, regular on-site attendance is a fundamental requirement for this position.

Responsibilities:

  • Complete ownership of P&L, accountable for the hospital's performance
  • Collaborate with regional leadership to identify trends and forecast the hospital's needs
  • Manage accounts receivable
  • Oversee hospital inventory and control facility and administrative costs
  • Manage payroll for hospital staff
  • Develop the hospital schedule and manage labor costs
  • Champion change and identify, document, share, and promote best practices
  • Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks
  • Implement new technologies and initiatives to improve operational efficiency
  • Establish and drive the culture of the hospital
  • Track and maintain current licensures for all DVMs
  • Provide feedback and handle challenging conversations
  • Demonstrate and reinforce the highest level of client service


Qualifications:

  • A bachelor's degree in business or a related field is preferred
  • At least 3-5 years of experience in a managerial role, including customer service experience
  • Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus


Benefits:
  • Competitive Annual Salary
  • Annual Bonus Opportunity
  • Health Insurance Benefits
  • Free Mental Health Benefit Options
  • 401k with Match
  • Competitive PTO Plan
  • Continuing Education Stipends
  • Fair Work-Life Balance


About NVA

NVA Careers

Joining NVA presents an unparalleled opportunity to become part of a team that is known for innovation, leadership, and a commitment to the growth and development of its team members. NVA offers a range of job opportunities that cater to a variety of skills and professional interests, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career.

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