Positive attitude with ability to follow instructions and perform repetitive tasks
Leadership skills to manage responsibilities independently
Preferred high school diploma or equivalent
Two years' experience in Environmental Services within healthcare, including personnel supervision
Dependable, punctual attendance is essential
Compliance with COVID-19 Vaccination Policies required
Ability to lift/carry and push/pull up to 50 pounds, and perform tasks requiring physical endurance
Responsibilities
Manage and supervise housekeeping, laundry, and floor care staff on various shifts
Lead staff training and quality control efforts
Maintain accurate income, expenditure, supply, and equipment records
Act as liaison between staff and building occupants or administrators
Ensure safety and proper use of cleaning products, adhering to guidelines
Maintain punctuality and respond timely to paging system
Promote a positive customer experience through courteous interactions
Benefits
Opportunities for ongoing training and development
Supportive team environment promoting positive relationships
Focus on safety and quality standards in cleaning practices
Regular assessment of employee performance through quality control measures
Structured communication channels between staff and management
Full Job Description
Overview
Responsibilities
Department Manager - Manage and supervise the housekeeping, laundry, and floor care staff; at a single site according to policies and procedures and federal/state requirements. Responsible for performing and leading teams to complete light housekeeper, heavy housekeeper, and laundry aide duties on varying shifts.
Training & Development - Leads staff training, quality control, and in-servicing. Coordinates and ensures the satisfactory and timely completion of project and program work done in the building on varying shifts. Tour the building several times per day to assess work quality using QCIs for documentation purposes.
Reporting - Maintain income and expenditures, supplies, personnel, and equipment records.
Communication - Acts as liaison between building occupants or administrators and HCSG staff. Communicates effectively with all directives from managers, building occupants, and administrators to HCSG staff.
Safety - Utilize protective gear in all appropriate functions. Responsible for assisting in the training of safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques. Assist in implementing training, quality control procedures, and in-servicing of housekeeping staff.
Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner.
Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisors, co-workers, and client staff.
Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests.
Qualifications
Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.
After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals.
A high school diploma or equivalent is preferred.
Two years' experience in Environmental Services in a healthcare environment and personnel supervision is desired.
Must be able to be at work as scheduled and on time.
Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.
Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
Must be able to perform routine, repetitive tasks continuously.
Must be able to work around food and cleaning products.
