Bank of America Corporation

Horizontal Process Design Consultant - Enterprise Transaction Services - Transformation, Initiatives, and Process Office

Bank of America Corporation • $95K — $115K *
Plano, TX 75025In-Person
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3+ years experience in business/technology projects focused on process improvement and technology change
  • Familiarity with Lean Six Sigma and process improvement methodologies
  • Strong capability to influence stakeholders and manage cross-functional initiatives
  • Proficient in data analytics and Microsoft Office tools including advanced features
  • Excellent communication skills with a focus on active listening and documentation

Responsibilities

  • Implements solutions to optimize efficiency and improve business controls
  • Collaborates with business leaders to identify, analyze and resolve critical challenges
  • Establishes a model for continuous improvement using process engineering best practices
  • Applies analytics to translate complex business issues into structured solutions
  • Develops essential project deliverables including risk assessments and process maps

Benefits

  • Potential for career advancement and professional growth
  • Opportunity to work with diverse, cross-functional teams
  • Engagement in initiatives that drive operational excellence
  • Supportive work culture fostering innovation and collaboration
  • Flexibility for current employees working from home, with potential onsite requirements
Full Job Description
Job Description:

This job is responsible for analyzing processes, documenting business case opportunities, and implementing process improvement/transformation initiatives in support of Operational Excellence objectives. Key responsibilities include supporting the execution of change initiatives which may result in cost efficiencies, quality, productivity, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline.

Line of Business Job Descripton:

Responsible for analyzing, designing, and optimizing business processes that support Transformation objectives. Partners with business leaders and subject matter experts to identify improvement opportunities, develop business cases, and implement sustainable solutions that drive efficiency, productivity, quality, and risk reduction.

Responsibilities:
  • Implements low to moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability
  • Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities
  • Establishes a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions
  • Leverages analytics and critical thinking to solve complex business problems and translate issues into structured design oriented solutions with clearly defined business case benefits
  • Supports the development of enterprise change management deliverables for material projects including project charters, Suppliers, Inputs, Outputs, and Customers (SIPOC), Responsible, Accountable, Consulted, and Informed (RACI) process maps, risk assessments, control plans, and related artifacts


Required Qualifications:
  • 3+ years relevant work experience with business and technology projects including process improvement/re-engineering and technology change efforts
  • Experience in process design, business process improvement, operational excellence, or business transformation roles.
  • Strong knowledge of Lean Six Sigma, Design for Six Sigma (DFSS), and process improvement methodologies.
  • Proven ability to influence stakeholders and lead cross-functional initiatives.
  • Strong analytical, problem-solving, and project execution skills.
  • Ability to work in a fast-paced environment while maintaining attention to detail and accuracy
  • Ability to facilitate meetings, capture key outcomes/actions and own product documentation
  • Intermediate proficiency using Microsoft Office products such as Copilot, Word, Excel, PowerPoint, Project and in Visio
  • Strong decision making skills with an assertive and proactive communication style
  • Strong communication skills (verbal, written and presentation) and active listening skills
  • Must be proficient in data management to include strong data analytic capability
  • Must have strong organizational skills and be able to handle multiple tasks
  • Enthusiastic, energetic, determined and positive - especially under pressure
  • Critical thinker and risk minded


Desired Qualifications:
  • Lean Six Sigma Green Belt or Black Belt certification preferred.
  • Experience supporting and participating in technology change efforts
  • Proficient in understanding technology and data management
  • 5+ years of project management experience with a complete understanding of the key principles and frameworks of Project Management and Process Development


Skills:
  • Active Listening
  • Data Collection and Entry
  • Process Mapping
  • Project Management
  • Reporting
  • Continuous Improvement
  • Critical Thinking
  • Data Visualization
  • Process Design
  • Strategic Thinking
  • Administrative Services
  • Business Process Analysis
  • Process Effectiveness
  • Process Performance Measurement
  • Process Simplification


Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

Shift:
1st shift (United States of America)

Hours Per Week:
40

About Bank of America Corporation

Bank of America Merrill Lynch is the corporate and investment banking division of Bank of America. It provides services in mergers and acquisitions, equity and debt capital markets, lending, trading, risk management, research, and liquidity and payments management. It was formed through the combination of the corporate and investment banking activities of Bank of America and Merrill Lynch following the acquisition of the latter by the former in January 2009. Bank of America completed the acquisition of Merrill Lynch & Co on 1 January 2009. Bank of America began rebranding all of its corporate and investment banking activities under the Bank of America Merrill Lynch name in September 2009. In April 2010, Bank of America Merrill Lynch appointed Christian Meissner as head of investment banking for Europe, Middle East and Africa. In April 2011, Bank of America Merrill Lynch integrated its corporate and investment banking operations into a single division. In October 2013, Bank of America Merrill Lynch was recognised as the Most Innovative Investment Bank of the Year in The Banker's Investment Banking Awards.

Bank of America Corporation Careers

Join the dynamic team at Bank of America Corporation, a premier global financial institution where innovation, leadership, and growth go hand in hand. As one of the largest banks in the world, we offer unparalleled job opportunities and a culture that values diversity, inclusion, and professional growth. Work You’ll Do At Bank of America Corporation, you’ll be part of a team that’s dedicated to making a real difference. Whether you’re helping families buy their first home, advising businesses on expansion, or developing cutting-edge financial technologies, your work will have an impact. Our commitment to leadership in the financial industry has never been stronger, and we need passionate, skilled professionals to lead our journey. Explore a World of Opportunities From entry-level positions to leadership roles, Bank of America Corporation offers a variety of career paths in areas such as investment banking, technology, marketing, and risk management. Our job opportunities span the globe, providing the chance to work alongside the best in the industry and develop skills that will propel your career forward. Internship Programs Kickstart your career with Bank of America Corporation’s internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that complements your academic studies. Interns gain invaluable networking opportunities, receive mentorship from seasoned professionals, and learn about the culture and operations of a global financial leader. Benefits and Growth Bank of America Corporation is committed to the well-being and continuous professional development of our team members. We offer a competitive benefits package that supports the health, financial stability, and work-life balance of our employees. Our training programs and development initiatives ensure that every team member has the opportunity to grow and advance within the company. Inclusive Culture We believe our strength lies in our diversity. Bank of America Corporation fosters an inclusive environment where all employees can thrive. Through diversity training and a commitment to equal opportunities, we cultivate leadership and innovation that reflect the wide-ranging communities we serve. Join Our Team Are you ready to advance your career at a company that’s at the forefront of the financial industry? Explore the positions available at Bank of America Corporation and find where your skills and interests align with our needs. We are continuously hiring and looking for individuals who are curious, creative, and eager to drive change. Stay Connected Keep up to date with the latest from Bank of America Corporation Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that match your career interests and get insider tips that can help you during your application and interview process. Bank of America Corporation is not just a company—it’s a place where you can shape your future and the future of finance. Join us and be part of a team that’s redefining what a bank can be.
Learn more about Bank of America Corporation
Size
208,000 employees
Market Cap
$260.3 billion
Industry
Finance & Insurance
Net Income
$17.8 billion
Founded
1998
5 Year Trend
-1.4%
NASDAQ
BAC
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Bank of America Corporation

More Finance & Insurance Jobs

Find similar Horizontal Process Design Consultant - Enterprise Transaction Services - Transformation, Initiatives, and Process Office jobs:

NationwidePlano, TX