Full Job Description
The Home Care Hospice Liaison serves as a community and referral relationship specialist, promoting awareness of hospice and home care services while coordinating referrals from hospitals, physicians, skilled nursing facilities, and community partners. This position helps ensure timely access to compassionate end-of-life and supportive care services through education, outreach, and collaboration with healthcare providers and families.
QUALIFICATIONS
License/Certification
Required: Valid California driver's license with proof of current automobile insurance and reliable transportation required.
Preferred: Bachelor's degree in healthcare, marketing, business, or related field preferred. Clinical licensure (RN, LVN, or MSW) preferred but not required depending on role responsibilities and organizational needs.
Education
Required: N/A
Preferred:
Bachelor's degree in healthcare, business, marketing, or related field
Experience
Required: Two years of healthcare marketing, sales, or business development for Home Care Services.
Preferred:
Hospice, home health, or healthcare marketing experience preferred. Established referral relationships and knowledge of hospice services, Medicare guidelines, and community outreach strongly preferred.
Knowledge/Skills/Abilities:
Strong communication and interpersonal skills
Knowledge of hospice services and Medicare guidelines
Ability to develop and maintain referral relationships
Experience with community outreach and territory growth
Strong organizational and time management skills
JOB RESPONSIBILITIES
Develop and maintain relationships with referral sources and community partners
Educate healthcare providers and the community about hospice services
Generate referrals and support census growth goals
Conduct routine visits to hospitals, SNFs, assisted living facilities, and physician offices
Coordinate with the clinical team to ensure smooth patient admissions
Maintain accurate referral and marketing activity records
Participate in community events, health fairs, and outreach activities
Identify new business development opportunities within the assigned territory
Provide exceptional customer service to patients, families, and referral partners
Ensure compliance with company policies, HIPAA, and Medicare guidelines
Pay Range
$32.00 -$48.00