WelbeHealth

Home Care Coordinator Supervisor

WelbeHealth$74K — $98K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Healthcare licensure or similar qualification required, with 3+ years of experience
  • Bachelor's degree preferred
  • Minimum 3 years in case management or nursing in home care for elderly or frail populations
  • Current CPR and First Aid certification (preferred upon hire)
  • Experience with documentation compliance and auditing

Responsibilities

  • Review and audit Participant Care Plans for compliance and consistency
  • Oversee pre-enrollment assessments and collaborate across teams
  • Manage and mentor direct reports, including hiring and training
  • Investigate internal conflicts and work with HR for resolutions
  • Lead daily meetings focused on case updates and patient needs
  • Conduct coaching sessions with Home Care Coordinators for quality client interactions

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Generous PTO policy with 17 days of personal time off and 12 holidays
  • 401K savings plan with employer match
  • Bonus eligibility based on performance
  • A supportive and empowering work environment that encourages innovation
Full Job Description
Reporting to the Home Care Manager, the Home Care Coordinator Supervisor collaborates closely with a team of Home Care Coordinators (HCCs), overseeing their teamwork with other members of the Home Services team, as well as with other organizations and diverse community members.

Essential Job Duties:
  • Review and audit Participant Care Plans completed by HCCs to provide coaching and mentorship on documentation guidelines for compliance and consistency in Wellsky Personal Care and Athena
  • Oversee pre-enrollment assessments, collaborate with the Marketing, Outreach, and Enrollment (MOE) team, and attend weekly meetings
  • Manage direct reports including hiring, training, supervising and mentoring
  • Spearhead internal investigations between Home Care Assistants and participants regarding internal conflicts, complex issues, or concerns, and work closely with the Human Resources team to determine the best outcome in resolution
  • Lead daily meetings with HCCs to discuss pending assessments and hospitalizations
  • Conduct check-in sessions with HCCs to complete case reviews and provide coaching on how to have quality conversations and propose possible solutions for participants' needs in interdisciplinary team (IDT) meetings

Job Requirements:
  • Healthcare or medical licensure or equivalency, with an additional three (3) years of professional experience
  • Bachelor's degree preferred
  • Minimum of three (3) years of case management or nursing experience in a home setting with frail or elderly population
  • Must obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter; CPR and First Aid certification upon hire preferred

Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
  • Medical insurance coverage (Medical, Dental, Vision)
  • Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
  • 401K savings + match
  • Bonus eligibility - your hard work translates to more money in your pocket
  • And additional benefits


Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.

Compensation Offering

$74,612.76-$98,488.84 USD

About WelbeHealth

Industry
Founded
2015

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