What You'll DoYou will own how stakeholders experience Indiana's interoperability modernization work - from the first conversation through sustained participation.
- Develop and execute comprehensive stakeholder engagement plans aligned to the statewide strategy and built to deliver the interoperability goals of the Rural Health Transformation Program (RHTP).
- Conduct ongoing stakeholder analysis to surface the needs, barriers, motivations, and openings that shape how providers, HIEs, community partners, and vendors engage.
- Serve as the primary point of contact for providers, HIE organizations, health systems, community partners, and vendors on questions of engagement and participation.
- Drive new participation in interoperability initiatives, including encouraging and supporting new HIE connections that meet grant milestones.
- Partner with IDOH Communications to design and deliver consistent messaging across every channel stakeholders touch.
- Build long-term relationships that strengthen trust and alignment, and address concerns, complaints, and barriers with timely, responsive follow-up.
- Lead educational outreach - presentations, briefings, and tailored materials - that helps diverse stakeholder groups understand the value of participating in RHTP.
- Coordinate with partner associations, coalitions, and community organizations to broaden the program's reach.
- Serve as liaison to gather key metrics from partners and funding recipients, demonstrating progress toward RHTP objectives for both Indiana leadership and federal oversight.
- Monitor stakeholder satisfaction, escalate systemic issues, and validate that operational workflows reflect real stakeholder needs and readiness.
Requirements
- A bachelor's degree in public health, health informatics, information systems, or a related field; a master's is preferred.
- At least five years of experience in account management, healthcare transformation, or interoperability initiatives.
- Demonstrated experience supporting or leading complex, multi-stakeholder initiatives with multiple interdependent projects.
- A strong understanding of healthcare data exchange, HIE environments, interoperability standards, and the regulatory requirements that govern them.
- Experience collaborating across government agencies, public health entities, HIEs, payers, providers, and national policy bodies such as CMS and ONC.
- A proven ability to build coalitions, foster partnerships, and guide multi-jurisdictional or multi-sector modernization efforts.
- Executive-level stakeholder engagement experience.
- Exceptional communication, relationship management, and negotiation skills, including the ability to convey complex technical or policy concepts to diverse audiences.
- Proficiency with Microsoft O365 and project/portfolio management tools.
Preferred Qualifications- A master's degree in public health, health informatics, or a related field.
- Direct experience with the Rural Health Transformation Program or a similar federally funded modernization grant.
- Familiarity with Indiana's HIE landscape and statewide health data initiatives.
