Cherokee Nation Businesses

Help Desk Specialist I

Cherokee Nation Businesses • $100K — $111K *
Washington, DC 20011In-Person
Information Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Active Top Secret clearance required
  • U.S. citizenship or legal permanent residency documentation needed
  • Strong technical support background
  • Experience with help desk software and ticketing systems
  • Excellent communication skills, both written and verbal
  • Problem-solving skills in high-pressure situations
  • Ability to work independently and as part of a team

Responsibilities

  • Provide technical support for hardware and software issues
  • Manage and resolve customer inquiries through ticketing system
  • Troubleshoot network connectivity problems
  • Assist in the installation and configuration of computer stations
  • Document issues and resolutions thoroughly
  • Collaborate with other IT teams to improve service quality
  • Train end-users on best practices for IT support

Benefits

  • Opportunity to work on government contracts
  • Exposure to a wide range of technical challenges
  • Potential for career progression within the organization
  • Access to training and professional development programs
  • Flexible work schedule options
Full Job Description
JOB DESCRIPTION

​​Help Desk Specialist​

This position requires an active ​Top Secret​ clearance to be considered. 

A government contract requires that this position be restricted to U.S. citizens or legal permanent residents.  You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify. 

 

 

About Cherokee Nation Businesses

Cherokee Nation Businesses is a diversified holding company that manages a range of businesses and investments in various sectors, including gaming, hospitality, aerospace, real estate, technology, healthcare, natural resources, and more. The company is owned by the Cherokee Nation, the largest Native American tribe in the United States. Cherokee Nation Businesses is committed to creating economic opportunities and improving the quality of life for Cherokee citizens and the surrounding communities.
Learn more about Cherokee Nation Businesses
Size
7,000 employees
Industry
Business Services
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Cherokee Nation Businesses

More Information Technology Jobs

Find similar Help Desk Specialist I jobs:

NationwideWashington, DC