Hearings Program Director (00221)

Virginia Department of Human Resource Management

$100K — $120K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in handling workplace disputes and grievances
  • Strong investigative and analytical skills related to legal matters
  • Ability to communicate complex legal information clearly and concisely
  • Knowledge of public employment laws and grievance rights of state employees
  • Experience in mediation and workplace conflict resolution methods
  • Demonstrated capacity to manage statewide administrative hearings
  • Virginia State Bar license preferred

Responsibilities

  • Oversee the operations of the Hearings Program
  • Investigate and analyze employee grievances
  • Draft administrative rulings based on investigations
  • Consult with employees and agency management on dispute resolution
  • Provide training and mediation services as needed
  • Ensure quality and timeliness in hearing services management
  • Promote independence of hearing officers in decision-making

Benefits

  • Opportunity to work in a pivotal role within state government
  • Engagement with complex, impactful workplace issues
  • Collaborative environment supporting professional development
  • Training opportunities in mediation and conflict resolution
  • Inclusion-oriented hiring process encouraging diverse applicants
  • Accessible application process for individuals with disabilities
Full Job Description
Hearings Program Director (00221)

Job no:
Work type: Full-Time (Salaried)
Location: Richmond (City), Virginia
Categories: Administrative Services, Human Resources

Title: Hearings Program Director (00221)

State Role Title: Human Resource Analyst III

Hiring Range: $100,000.00 - $120,000.00

Pay Band: 6

Agency: Dept of Human Resource Mgt

Location: Dept of Human Resource Mgmt

Agency Website: www.dhrm.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Department of Human Resource Management (DHRM) Office of Employment Dispute Resolution (EDR) is currently seeking a qualified candidate to fill the position of Hearings Program Director. This position is critical to EDR's obligation to provide administrative hearings in employee grievances, administrative rulings in employee grievances, and consultation to state agencies and employees on workplace disputes and related issues. This position will be responsible for overseeing and managing the operations of EDR's Hearings Program as well as investigating, analyzing and drafting administrative rulings in employee grievances. This position will also consult with employees and agency management on the management and resolution of workplace conflict and employment disputes and provide training, mediation and other related services as needed.

Previous applicants will still be considered for this position.

Minimum Qualifications

Demonstrated ability to conduct investigations and analyze the relevant facts in light of the applicable governing principles, policies, and laws; Demonstrated ability to write and speak with clarity, concision, and logic in legal matters; Knowledge of the principles, policies and laws governing public employment, the grievance rights of state employees, alternative dispute resolution methods, and best practices in employment relations and dispute resolution; Ability to communicate effectively with employees, agency management at all levels, and their representatives; A high degree of reasoned judgment, discernment, objectivity, and poise under conditions that are often sensitive and emotionally charged; Ability to perform multiple complex assignments independently, with minimal supervision; Demonstrated ability to successfully oversee and manage operations of fee-for-service statewide administrative hearings program in a way that promotes the overall quality and timeliness of hearing services while preserving hearing officer independence to decide individual cases and Experience and/or knowledge in mediation and/or other workplace conflict resolution methods. High school graduate or equivalent.

Additional Considerations

Coursework in law or comparable experience or training. Virginia State Bar license.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

State employees who have been affected by Policy 1.3 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) must submit the card BEFORE the closing date for this position. The card may be scanned and attached to the application or faxed to (804) 371-7401. Please include your name and the position number of the fax cover sheet.

Reasonable accommodations are available to individuals with disabilities during the application and/or interview processes per the Americans with Disabilities Act. AMERICORPS, PEACE CORPS, AND OTHER NATIONAL SERVICE ALUMNI ARE ENCOURAGED TO APPLY. Please call 804-225-2131 for assistance.

Contact Information

Name: Derek Mountford

Phone: 804-225-2729

Email: [email protected]

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Advertised: 09 Sep 2026 Eastern Daylight Time
Applications close: 30 Sep 2026 Eastern Daylight Time

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