Job Description As a Payments Client Manager within our Global Payments Corporate Sales team, you will have the opportunity to make a meaningful impact in a dynamic, global environment. You will build and nurture strategic client partnerships, helping us retain business and drive growth across a variety of industries and regions. In this role, you will manage a portfolio of complex clients, becoming a trusted advisor as you guide them through the evolving payments landscape.
You will work closely with colleagues in sales, product, client service, implementation, onboarding, and corporate banking, collaborating to deliver innovative solutions that meet our clients' unique needs. This is a chance to expand your expertise in payments, deepen your industry knowledge, and benefit from ongoing training and development to support your career growth.
Together, we shape client strategies, optimize business outcomes, and contribute to long-term success for our clients and our organization. You will be part of a team that values collaboration, professional growth, and making a positive difference in the wider community.
Job responsibilities: - Build and nurture strong client relationships, providing strategic insights and serving as the primary point of contact.
- Collaborate with cross-functional teams to deliver seamless client experiences and customized solutions.
- Lead periodic business reviews, analyze client health indicators, and proactively address challenges.
- Activate products and solutions to maximize client value and satisfaction.
- Streamline deal execution, documentation, and approvals for efficient business outcomes.
- Optimize pricing strategies and oversee credit facilities to drive revenue growth.
- Ensure compliance with KYC requirements and keep clients informed of regulatory updates.
- Maintain high standards in pipeline and account planning, ensuring accurate client coverage.
- Govern deals and lead the effective implementation of client requests.
Required qualifications, skills and capabilities: - 5+ years of experience in client management, sales, or a related field.
- Proven success working with large, multi-dimensional clients across products and regions.
- Deep understanding of payments products and industry trends.
- Exceptional communication and interpersonal skills.
- Strong relationship-building abilities and a client-first mindset.
Preferred qualifications, skills and capabilities: - Knowledge of the Healthcare Industry is a plus.
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
About the TeamA part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.
Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.
