Hyland Software

Healthcare Account Executive

Hyland Software$100K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience with proven sales success.
  • Significant experience as an Account Manager in the healthcare sector.
  • Proficient with CRM systems and opportunity management tools like Salesforce.
  • Strong ability to negotiate and influence decisions at various organizational levels.
  • Excellent oral and written communication skills, highly organized and capable of multitasking.
  • Self-motivated with strong collaborative skills and ability to travel up to 50%.
  • Experience in managing enterprise-level sales cycles with multiple stakeholders.

Responsibilities

  • Develop and execute a sales plan to meet or exceed quota across key customer accounts.
  • Build and expand relationships with customers and prospects, acting as a trusted advisor.
  • Collaborate with Sales Solution Engineers for compelling software demonstrations.
  • Manage all activities and forecasting in the CRM and influence RFP responses.
  • Create and implement closing plans for accounts, engaging leadership in negotiations.
  • Share best practices and mentor team members to promote overall sales team growth.
  • Contribute to market presence through participation in trade shows and marketing events.

Benefits

  • Remote work opportunity.
  • Career growth potential within a growing sales team.
  • Exposure to industry-leading technologies and practices.
  • Participation in trade shows and marketing events for professional development.
Full Job Description
Overview

Healthcare Account Executive

Location: United States Work Arrangement: Remote

About the Role

Hyland is looking for a driven and relationship-focused Senior Account Executive to join our growing sales team. In this role, you'll be responsible for developing and maintaining meaningful relationships with new and existing customers and partners, with a clear focus on consistently meeting and exceeding sales goals. You'll combine strategic account planning with a trusted advisor approach - identifying opportunities, navigating complex sales cycles, and collaborating cross-functionally to close deals that create real value for our customers. If you're a self-motivated sales professional who thrives on building relationships and driving results, we'd love to connect.

Your Role Responsibilities? Here's What You'll Do.
  • Develop and execute a comprehensive sales plan to meet or exceed quota; identify and prioritize opportunities across moderate-to-high impact existing and potential customers or partners, and maintain accurate, real-time sales forecasting.
  • Proactively build and expand relationships with customers, prospects, and partners; operate as a trusted advisor, develop a strong network across organizations, and research target customers to understand their technical and business needs.
  • Partner with Sales Solution Engineers to develop and deliver compelling software demonstrations; engage internal specialists and support resources to advance opportunities through the sales cycle.
  • Manage all customer account activity in the CRM; determine the viability of RFP requests and directly influence the development of winning, well-crafted responses.
  • Develop the closing plan for accounts; engage internal leadership to lead negotiations and contracting, ensuring deals are closed on time and as forecasted; attend and actively contribute to trade shows and marketing events.
  • Share best practice knowledge and contribute to the overall growth of the sales team; provide guidance and mentorship to fellow team members while maintaining a comprehensive understanding of market trends and expansion opportunities.


Technology Tools
  • CRM & Opportunity Management Platforms (e.g., Salesforce)
  • Microsoft Windows & Office Suite
  • RFP & Proposal Management Tools
  • Sales Forecasting & Account Planning Tools
  • Collaboration & Communication Platforms


Role Essentials
  • Bachelor's degree or equivalent experience, with demonstrated year-over-year sales generation success and significant experience as an Account Manager; strong knowledge and expertise in sales or relevant industry or technology solutions.
  • Proficient in opportunity management, account planning tools, and CRM platforms; Microsoft Windows and Office proficient.
  • Experience selling into the healthcare sector
  • Strong ability to establish rapport, gain trust, and achieve consensus across multiple departments and leadership levels; excellent negotiating and influencing skills.
  • Excellent oral and written communication skills that demonstrate a professional demeanor and the ability to interact with discretion and tact; highly organized and experienced at successfully multi-tasking.
  • Self-motivated with the ability to manage work independently to completion; excellent collaboration skills applied within teams and across functions; up to 50% travel time required.


What We'd Like to See
  • Experience managing complex, enterprise-level sales cycles with multiple stakeholders across technical and executive levels.
  • Proven ability to develop and execute strategic account plans that drive measurable revenue growth and long-term customer relationships.
  • Experience mentoring or coaching fellow sales team members, sharing best practices to elevate overall team performance.
  • Familiarity with RFP processes and the ability to lead cross-functional teams in developing compelling, competitive proposal responses.
  • Track record of successfully engaging in trade shows, industry events, and customer marketing activities to expand pipeline and brand presence.


About Hyland Software

Hyland Software is a content services provider and software company that is headquartered in Westlake, Ohio. The company was founded in 1991 and has since grown to become a leading provider of enterprise content management software. Hyland Software's products are used by organizations in a variety of industries, including healthcare, financial services, government, higher education, and more. The company's flagship product is OnBase, a content services platform that provides document management, case management, and business process automation capabilities. Hyland Software has offices in the United States, Europe, and Asia.
Learn more about Hyland Software
Size
4,000 employees
Industry
Founded
1991

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