Job DescriptionUW Medicine Primary Care at Ravenna has an outstanding opportunity for a
Health Services Manager.WORK SCHEDULE- Full-time, 100% FTE (40 hours per week)
- Day Shift
DEPARTMENT DESCRIPTIONUW Medicine Primary & Urgent Care at Ravenna, located near the University Village shopping center, provides a wide array of primary care services for the entire family, six days a week. Urgent care services are offered seven days a week.
Dedicated to personalized treatment throughout all stages of life, our care team offers primary care appointments, including evenings and same-day appointments. For your added convenience, medical advice is available 24 hours a day, 7 days a week. Use MyChart to message your care team any time, or call your clinic during business hours and you'll receive a call back within a day. When the clinic is closed, you'll reach an after-hours consulting nurse service.
POSITION HIGHLIGHTS- In partnership with the Clinic Chief, provide operational oversight and administrative management for the Primary Care Clinic
- Hire, supervise and mentor clinic staff, implement programs to meet specific patient care needs, and work to continually improve clinic operations and efficiency
- Work with the Assistant Director to prepare and manage financial reports and budgets
- Establish and maintain an operating environment that assures effective, efficient, and safe patient care practices, and will actively promote the goals of the UW Medicine "Patients Are First" Initiatives.
PRIMARY JOB RESPONSIBILITIES- Works with leads in directing the activities of staff within the clinic. Plans and schedules work for employees ensuring adequate staffing, proper distribution of assignments, and appropriate space and facilities. Ensures employees understand their responsibilities, authorities, and accountabilities. Promotes the retention of quality staff
- Maintains competent employees through orientation, evaluation, feedback, continuing education, competency standards, and formal disciplinary processes
- Mentors and rounds on all employees
- Implements programs, systems, and services that support UWNC policy and strategy decisions. Regularly monitors performance against goals. Takes corrective action as necessary
- In partnership with the chief and the Assistant Director, provides feedback on the annual development and implementation of the capital and operating budgets; monitors and makes monthly reports on revenues and expenditures, including staffing, capital, and supply expenses
- Promptly resolve patient complaints/concerns regarding care and service provided while maintaining patient satisfaction
REQUIREMENTS- Bachelor's Degree in Business, Health Care Administration or related field; or equivalent experience
- 3 years of progressive supervisory and management experience with budgetary responsibility
- Demonstrated management/leadership and program management skills
- Knowledge of ambulatory care environment and healthcare trends
- Demonstrated ability to analyze financial, quality, and clinical service issues
- An equivalent combination of education and experience may substitute for stated requirements
Compensation, Benefits and Position DetailsPay Range Minimum:$114,000.00 annual
Pay Range Maximum:$144,000.00 annual
Other Compensation:Benefits:For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:First Shift (United States of America)
Temporary or Regular?This is a regular position
FTE (Full-Time Equivalent):100.00%
Union/Bargaining Unit:Not Applicable
