Job Description

The UW Medical Center – Harborview has an outstanding leaderships opportunity for a Health Service Manager in the OB/GYN and Memory Brain Wellness Clinic

WORK SCHEDULE

• Day shift

• Occasional telework 2 days or less per week

DEPARTMENT DESCRIPTION

UW Medicine Ambulatory Care Services is responsible for the operational, administrative, and clinical support of outpatient clinics to achieve organizational goals in patient care, education, and research. The department oversees clinic operations, including staffing, workflows, facilities, finance, patient access, and regulatory compliance, ensuring high-quality, safety, and cost-effective care delivery.

Through a collaborative dyad model with Clinic Medical Directors and alignment with senior leadership, the department supports the integration of clinical and operational functions, advances strategic initiatives, and contributes to the achievement of UW Medicine’s Ambulatory Care Operating Plan and “Patients Are First” priorities.

POSITION HIGHLIGHTS

• Conveniently located near public transportation

• Make a difference for the patients and employees we serve

• Opportunity to provide career growth

PRIMARY JOB RESPONSIBILITIES

• Oversees daily clinic operations, patient flow, and resource utilization to ensure safe, efficient, and high‑quality care.

• Drives quality improvement, regulatory compliance, and effective use of technology and data to enhance performance and outcomes.

• Develops and manages the clinic budget, optimizing revenue, expenses, and volume to meet financial and growth targets.

• Provides strategic direction, fosters collaboration, and leads continuous performance improvement aligned with organizational goals.

• Recruits, develops, evaluates, and schedules staff to ensure a competent workforce aligned with clinic needs and compliance requirements.

• Ensures adherence to regulatory standards, documentation requirements, and audit processes to maintain clinical and operational integrity.

• Promotes a patient-centered culture by modeling service excellence and addressing patient concerns proactively.

REQUIRED POSITION QUALIFICATIONS

• Bachelor’s degree relevant to service area

• At least 3 years’ leadership experience in health care program management

• An equivalent combination of experience and education will be considered.

Compensation, Benefits and Position Details

Pay Range Minimum:

$110,928.00 annual

Pay Range Maximum:

$166,392.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable