Willis Towers Watson

Health and Benefits Senior Director

Willis Towers Watson$150K — $180K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years experience in health and welfare plan design/management, ideally in consulting or brokerage
  • Strong financial acumen with experience in health product pricing or underwriting
  • Proven ability to strengthen client relationships
  • Exceptional verbal and written communication skills
  • Demonstrated problem-solving and flexibility
  • Strong analytical and creative skills
  • Expertise in Microsoft Office, especially Excel and PowerPoint
  • State Life and Health license required within 90 days of joining
  • Preferred CEBS designation or related actuarial/underwriting training
  • Bachelor's degree preferred; high school diploma required

Responsibilities

  • Lead client service teams in project design and delivery to meet objectives
  • Advise clients proactively, ensuring high-quality service
  • Oversee vendor procurement, including negotiation and implementation
  • Engage specialists to address client needs and create new business
  • Drive growth in Health and Benefits revenue through strategic client service
  • Demonstrate leadership by mentoring colleagues and managing teams
  • Review deliverables for alignment with client goals and WTW standards

Benefits

  • Comprehensive health and welfare benefits including medical, dental, and vision coverage
  • Generous leave policies including paid holidays and various types of leave
  • Robust retirement plans including a 401(k) with company contributions
  • Access to a wellbeing program and work/life resources
  • Flexible working arrangements to support diverse workforce needs
Full Job Description
Job Description

As a Health and Benefits Director, you will lead client engagements involving the design and management of the full array of health and benefits programs. You will drive the strategy and grow relationships with current clients by leveraging your expertise alongside WTW's array of solutions and capabilities and will generate new business by participating in prospecting activities. You will have the opportunity to provide input into the evolution of the WTW Health and Benefits practice and to be a leader in the marketplace.

The Role:

As a Health and Benefits Director, you will lead client engagements involving the design and management of the full array of health and benefits programs. You will drive the strategy and grow relationships with current clients by leveraging your expertise alongside WTW's array of solutions and capabilities and will generate new business by participating in prospecting activities. You will have the opportunity to provide input into the evolution of the WTW Health and Benefits practice and to be a leader in the marketplace.
  • Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards
  • Proactively advising clients and ensuring the delivery of superior client service
  • Leading vendor procurement strategy, negotiation, implementation, and optimization activities
  • Engaging specialist resources and subject matter experts to solve for client needs and generate new business
  • Materially growing Health and Benefits revenue through anticipating client needs, cross-selling new solutions to current clients, and serving as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs
  • Demonstrating extensive leadership ability by directly managing and/or mentoring other colleagues
  • Conducting final review deliverable to ensure alignment to client objectives, leverage of optimal WTW recommendations, services and solutions, and adherence to WTW professional excellence standards


Qualifications

  • 10+ years' experience and demonstrated success in the design/management of increasingly complex health and welfare plans gained in a consulting or brokerage environment or similar experience in a consultative role gained at a carrier or vendor
  • Strong financial skills: prior experience in health and welfare product pricing, underwriting or valuation work preferred
  • Ability to expand relationships with current clients
  • Polished and well developed oral and written communication skills
  • Flexibility and proven ability to identify and resolve issues
  • Strong analytical, creative and integrative skills
  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint
  • State Life and Health license required within 90 days of joining
  • CEBS designation, or health and welfare actuarial or underwriting training desired
  • Bachelor's degree strongly preferred; high school diploma required

Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
  • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
  • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
  • Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans' eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

About Willis Towers Watson

Willis Towers Watson is a global insurance and risk management company that provides a range of services to clients in more than 140 countries. The company was formed in 2016 through the merger of Willis Group Holdings and Towers Watson & Co. Willis Towers Watson offers a range of insurance products, including property and casualty insurance, life insurance, and health insurance. The company also provides risk management and consulting services, including actuarial services, investment consulting, and human capital consulting. Willis Towers Watson is known for its expertise in risk management and its ability to help clients navigate complex insurance and regulatory environments.
Learn more about Willis Towers Watson
Size
46,000 employees
Market Cap
$26.2 billion
Industry
Net Income
$996 million
Founded
1828
5 Year Trend
+2.7%
Revenue
$9.3 billion
NASDAQ

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