Role Overview We are seeking an experienced and strategic Head of Storytelling and Content to ideate, develop, and execute integrated, multi-channel narrative strategies that elevate TCSs brand, thought leadership, and market positioning across North America.
This role leads the creation of high-impact storytelling across online, social, video, and internal platforms, working closely with communications, marketing, and business stakeholders to translate complex ideas into compelling, results-driven narrative campaigns.
The ideal candidate brings 13+ years experience in content strategy, editorial leadership, and digital marketing within a global, matrixed organization.
Key Responsibilities - Lead the development and execution of integrated storytelling and content strategies aligned with organizational priorities and market trends
- Develop and manage compelling narratives, themes, and messaging frameworks to support campaigns, reports, and strategic initiatives
- Oversee the creation and delivery of multi-channel content, including digital, social, video, podcast, and research-driven assets
- Partner with senior executives and business leaders to shape and amplify thought leadership platforms and external messaging
- Translate complex business and technology concepts into clear, engaging, and audience-centric content
- Ensure consistency, quality, and alignment of messaging across all external and internal communications channels and content outputs
- Develop and implement communications strategies for key events, including narrative development, content creation, and media amplification
- Identify and leverage opportunities to elevate campaigns, partnerships, and announcements into broader thought leadership initiatives
- Establish and monitor content performance metrics, utilizing insights and analytics to drive continuous improvement and optimization
- Collaborate cross-functionally with internal stakeholders and external partners to deliver integrated communications programs and initiatives
- Effectively manage a team of writers and content developers to consistently meet deadlines
Qualifications - 13+ years of experience in corporate communications, content strategy, or journalism
- Proven experience leading multi-channel content programs, including digital, social, and thought leadership platforms
- Demonstrated experience working with senior executives on messaging, storytelling, and thought leadership development
- Experience developing and executing integrated communications strategies for campaigns and large-scale events
- Background in B2B marketing, technology, or professional services environments preferred
Preferred Qualifications - Experience in research-driven storytelling (e.g., reports, insights, or analyst-style content)
- Experience working with agencies, external partners, and cross-functional global teams
- Familiarity with emerging technology topics such as AI, digital transformation, and enterprise innovation
- Experience supporting crisis communications or high-visibility corporate initiatives
Key Competencies - Strat egic thinking
- Creative writer
- Stakeholder management
- Innovation mindset
- Ability to manage multiple priorities
Salary Range: $166,600-$225,400 a year
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