ManyChat

Head of Sales

ManyChat$120K — $180K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in B2B sales leadership, specifically in a mid-market context.
  • Demonstrated experience in building sales teams from the ground up.
  • Capable of designing and executing both inbound and outbound sales strategies.
  • Strong collaboration skills with cross-functional teams, especially in marketing and product.
  • A hands-on approach as a player-coach, with a proven track record of closing deals.

Responsibilities

  • Build and own the sales function for Manychat for Brands from scratch.
  • Personally close initial deals while developing scalable sales infrastructure.
  • Design and iterate inbound and outbound sales motions.
  • Define the ideal customer profile and validate the go-to-market approach.
  • Scale the sales team as results warrant growth and expansion.
  • Introduce AI tools and modern infrastructure for efficiency.
  • Collaborate with marketing, product, and customer success for a cohesive customer journey.
  • Establish metrics for performance and manage sales targets.

Benefits

  • Annual professional development budget for courses and conferences.
  • Comprehensive health coverage including medical, dental, and vision.
  • Hybrid work model with generous and flexible time off.
  • In-office perks such as free meals and snacks.
  • Company-funded sports activities and team-building events.
  • Access to cutting-edge AI tools from day one to enhance productivity.
Full Job Description
WHO WE'RE LOOKING FOR

Have you built a sales engine from scratch: defined the motion, hired the first reps, and scaled to something real? If so, this might be the most compelling blank canvas you've seen in a while.

Manychat for Brands is a strategic initiative targeting brands and agencies. We're past the design partner phase and approaching public launch, which means the timing is right to bring in a sales leader who can hit the ground running in Q1.

This is Manychat's first mid-market sales division. You'll work with the credibility of a market-leading platform behind you and the freedom of a startup in front of you. The ICP spans growth marketing and influencer marketing leaders at brands, plus agencies: a space primed for conversational automation.

You're not here to inherit a playbook. You're here to write one. If that's the kind of challenge that energizes you, let's talk.
WHAT YOU'LL DO
  • Build and own the sales function for Manychat for Brands from the ground up: strategy, process, tooling, and team.
  • Personally close the first few deals while simultaneously laying the infrastructure for scale (player-coach model).
  • Design and run both inbound/inside sales and outbound BDR 16 AE motions, iterating rapidly to find what works.
  • Define and refine the ICP across brands and agencies; validate and evolve the go-to-market approach in close partnership with marketing and product.
  • Scale the team progressively from a lean starting point to multiple layers of AEs/BDRs as results validate growth.
  • Introduce an AI-stack and modern outbound infrastructure to maximize productivity and pipeline efficiency.
  • Collaborate cross-functionally with marketing, product, operations, and the Customer Success team to deliver a seamless customer journey.
  • Provide feedback on pricing, packaging, and product fit. Your voice in the room matters.
  • Establish clear metrics, forecasting, and reporting rhythms; manage to targets for deals closed and average deal value.
TO SHINE IN THIS ROLE

You'll need:
  • A zero-to-one mindset with "tech scrappy" energy, ideally forged at a Series A to Series C company.
  • Genuine comfort being hands-on as a player-coach: you close deals yourself while building the team and systems around you.
  • Proven experience leading a B2B sales team from a handful of reps to a full-scale sales org in a mid-market or similar segment.
  • Experience designing and running both inbound/inside and outbound sales motions.
  • Strong cross-functional collaboration skills; you naturally partner with marketing, product, and CS to drive shared outcomes.

It would be great if you have:
  • Familiarity with the modern AI stack for outbound and agentic BDR systems; we value modern approaches over old-school playbooks.
  • Experience selling to brand marketing, growth marketing, or influencer marketing personas, or to agencies.
  • Exposure to product-led growth or self-serve SaaS environments (not required, but helpful context).
WHAT WE OFFER

We care deeply about your growth, well-being, and comfort. Benefits at Manychat don't start with a spreadsheet; they start with a belief: that you should be healthy, able to care for the people you love, and set up to do your best work. Everything below follows from that:
  • Annual professional development budget reimbursement for conference tickets, online courses, and other relevant resources to help you grow.
  • 6#9829; Comprehensive medical, dental, and vision coverage for you and your dependents.
  • Hybrid work and generous,and flexible time off
  • In-office perks, including free meals and snacks.
  • Company-funded sport activities, annual offsites and team-building events.
  • AI isn't a perk here; it's how we work. Tools like Claude and OpenAI are available by default, and we genuinely back teams in adopting whatever makes them faster. It's a toolkit that's well ahead of the market, and you'll have it from day one.

About ManyChat

ManyChat is a chatbot platform that allows businesses to automate and personalize customer communication on Facebook Messenger, Instagram, and other messaging platforms. The company was founded in 2015 by Mikael Yang and Dmitry Dumik. ManyChat offers a range of features including chatbot templates, drag-and-drop bot builder, and integrations with other marketing tools. The platform is used by over 1 million businesses worldwide to improve customer engagement and increase sales. ManyChat is headquartered in San Francisco, California.
Learn more about ManyChat
Size
200 employees
Industry
Founded
2015

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