We're looking for a Head of Sales and Distribution. Could It Be You?The Head of Sales and 3rd Party Distribution is a senior leadership role responsible for the overall strategy, management, and execution of sales and distribution channels for the bank's core product lines, specifically Alternate Single-Family Home Mortgages, Multi-Family Home Mortgages, and Deposit Products (e.g., Broker GICs, Term Deposits).
This role will drive market share growth, accelerate distribution capabilities, ensure rigorous regulatory compliance, and build a high-performing sales team focused on achieving ambitious revenue and volume targets while maintaining an exceptional customer experience.
Need more details? Keep reading...1. Sales Strategy & Business Growth- Develop and execute a comprehensive sales and distribution strategy tailored to the specific product mix (mortgages and deposits) to achieve profitable growth targets.
- Spearhead activity to significantly increase penetration in the single-family and multi-family mortgage markets, including developing relationships with key intermediaries and builders.
- Lead the strategic assessment and execution plan for expanding the bank's sales and distribution footprint into new geographic markets.
- Formulate strategies to maximize deposit product acquisition, utilizing GICs and other term deposit offerings to optimize the bank's funding position.
- Monitor market trends, competitive landscapes, and regulatory changes to proactively adjust sales strategies and product positioning.
- Oversee and optimize the customer/ broker onboarding journey for all new mortgage and deposit clients, ensuring a fast, compliant, and positive initial experience that drives long-term customer loyalty.
2. Distribution Channel Management- Drive the strategic planning, performance management, and optimization of 3rd party distribution channels, emphasizing the use of data analytics to enhance performance
- Ensure distribution is equipped with the necessary tools, training, and technology to effectively sell and service the defined product suite.
- Lead the sales transformation agenda, focused on customer acquisition and partner servicing across mortgage and deposit products
3. Product & Performance Management- Collaborate closely with Product, Operations and Marketing teams on product design, and promotional strategies for all mortgage and brokered deposit products.
- Establish and track key performance indicators (KPIs) for sales performance, channel effectiveness, customer acquisition cost, and profitability across all product lines.
- Provide regular, insightful performance reports and strategic recommendations to the Executive Management team and the Board.
4. Leadership & People Development- Lead, mentor, and coach a high-performing sales and distribution team, fostering a culture of accountability, performance excellence, and customer-centricity.
- Develop talent management and succession planning programs for key roles within the sales organization.
- Set clear sales goals, implement incentive programs, and conduct regular performance reviews to ensure consistent target achievement.
5. Risk, Governance, & Regulatory Expertise- Serve as the primary authority on regulatory compliance within the sales organization.
- Ensure all sales and distribution activities comply with internal policies, legal regulations, and external regulatory requirements pertaining to:
- Mortgage Lending (e.g., consumer protection laws, stress testing, disclosure requirements)
- Deposit-taking and Consumer Privacy (e.g., AML/KYC, CDIC/FDIC rules, data governance)
- Oversee the implementation of robust controls and due diligence processes, particularly for alternate single-family and multi-family mortgage origination, to mitigate credit and operational risk.
So are YOU our next Head of Sales and Distribution? You are if you...- Hold a Bachelor's degree in Business Administration, Finance, or a related field. MBA or advanced professional certifications are strongly preferred.
- Have a minimum of 10-15 years of progressive experience in the financial services industry, with at least 5 years in a senior leadership role overseeing sales, distribution, and relationship management.
- Have proven, in-depth knowledge of mortgage lending (both residential and multi-family) and deposit/liability products (GICs) is essential.
- Have a deep understanding of the regulatory environment governing lending and deposit products in the relevant jurisdiction.
- Have demonstrated success in building, leading, and motivating large, multi-channel sales organizations.
- Have exceptional strategic planning, financial acumen, negotiation, and communication skills. Must be proficient in utilizing CRM and sales analytics tools
Sounds like you? Click below to apply!#LI-LB1 | #LI-Hybrid
