Luxury Presence

Head of Product Design - Remote (US/CANADA)

Luxury Presence$275K — $315K *
US-AnywhereRemote in Canada
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in product design, with 3+ years in a leadership role (Head of Design, Design Director).
  • Proven track record in leading design for a high-growth SaaS company.
  • Experience in building and scaling design teams, successfully retaining talent.
  • Portfolio showcasing measurable business impact and exceptional design quality.
  • Genuine interest in real estate professionals and their needs.

Responsibilities

  • Define and publish a Product Design strategy within 90 days and promote it within the company.
  • Establish distinctive design principles and standards that set LP apart in the market.
  • Champion customer perspectives in all product design decisions to focus on agent needs.
  • Collaborate with Product and Engineering to enhance platform engagement and weekly active users.
  • Ensure high-quality standards for every customer-facing design experience.
  • Translate product strategy into actionable design that impacts key business metrics.
  • Lead and nurture the Product Design team to create a growing, engaging work environment.
  • Integrate AI tools into the design process to improve design speed while maintaining quality.

Benefits

  • Opportunity to shape and define the product design discipline.
  • Direct impact on retention metrics and customer experience.
  • Engagement with a talented and passionate team of professionals.
  • Exposure to cutting-edge AI tools and workflows.
  • Supportive culture emphasizing feedback, craft, and accountability.
Full Job Description
The Opportunity

Design is a growth lever at Luxury Presence, not a support function. Our customers are some of the most discerning professionals in real estate, and the products they use every day need to earn their loyalty. This role exists because we're raising the bar.

We're looking for a Head of Product Design to define and build the design discipline at LP. You'll set the vision, establish the standards, and lead a talented team creating experiences that agents genuinely love. Your work will show up directly in retention metrics, weekly active users, and the reputation LP holds in its market.

This is not a steady-state role. We're at an inflection point as a product organization, with AI capabilities opening up new surface area and a customer base that's more engaged than ever. The person who takes this seat will shape what design means at LP for years to come. You must be AI-forward: not just adopting tools, but rethinking how great design gets made at speed.

What You'll Own

Design Vision and Strategy
  • Define and publish a Product Design strategy within your first 90 days, then evangelize it company-wide
  • Establish design principles, standards, and a point of view that sets LP apart in the market
  • Champion the customer's perspective in every product decision, keeping agent needs at the center

Product Impact
  • Partner with Product and Engineering to drive meaningful improvements in platform engagement and WAUs
  • Own the quality bar for every customer-facing experience
  • Translate product strategy into design execution that moves the metrics that matter

Team and Org
  • Lead and develop the Product Design team, building an environment where great designers want to stay and grow
  • Hire and retain top-tier design talent as the team scales
  • Build a culture of feedback, craft, and accountability

AI-Driven Velocity
  • Integrate AI tools and workflows into the design practice to increase design velocity by 25% without compromising quality
  • Model AI-native ways of working and coach the team to adopt them


What We're Looking For

Experience
  • 8+ years in product design, with at least 3 years in a Head of Design, Design Director, or equivalent leadership role
  • Proven track record leading design at a high-growth SaaS company, ideally at a similar scale or trajectory to LP
  • Experience building and scaling design teams, with demonstrated success retaining top talent
  • Portfolio of work that shows measurable business impact alongside exceptional craft

Leadership and Mindset
  • Systems thinker who connects design decisions to business outcomes like retention and revenue
  • Deep ownership mentality: you take responsibility for quality and outcomes, not just output
  • Cross-functional leader who can earn influence across Product, Engineering, and GTM
  • Operationally rigorous: you run a tight org with clear processes, feedback loops, and accountability
  • AI-forward: you actively use AI in your design practice and aren't waiting to be told to

Domain
  • Genuine curiosity about how real estate professionals work, what they need, and what earns their trust
  • Experience designing for complex, data-rich, or workflow-heavy products is a strong plus


$275,000 - $315,000 a year

Please note that the listed compensation range applies to candidates based in the United States.

Join us in shaping the future of real estate

About Luxury Presence

Luxury Presence is a technology company that provides digital marketing solutions to luxury real estate agents and brokers. The company's platform offers website design and development, search engine optimization, social media management, and other services to help real estate professionals build their online presence and generate leads. Luxury Presence was founded in 2016 and is headquartered in Los Angeles, California.
Learn more about Luxury Presence
Size
50 employees
Industry
Net Income
-$500,000
Founded
2016
5 Year Trend
+150%
Revenue
$3 million

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