OpenAI

Head of Pricing Operations

OpenAI$347K — $385K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years in pricing operations or related monetization roles
  • Proven success in executing complex pricing strategies
  • Ability to convert pricing intent into system requirements and workflows
  • Experience collaborating with billing, product, engineering, and finance teams
  • Strong organizational skills for managing multiple projects and dependencies
  • Effective communication with both technical and business stakeholders
  • Deeply care about operational precision and scalability

Responsibilities

  • Lead pricing and packaging decision implementation from approval to launch
  • Translate pricing strategies into actionable business requirements
  • Partner with cross-functional teams to manage project dependencies and readiness
  • Own intake and prioritization of pricing-related requirements
  • Support design and setup of new product and billing configurations
  • Establish effective processes for pricing operations governance
  • Identify and resolve issues in pricing execution to reduce delays

Benefits

  • Flexible work environment with remote options
  • Opportunities for professional development and training
  • Collaborative culture focused on innovation
  • Supportive team environment with access to cross-functional expertise
  • Health and wellness benefits including medical and dental insurance
Full Job Description
About the Role

We are looking for a Pricing Operations Lead to help translate pricing and packaging decisions into clear, scalable execution. You will work closely with pricing leaders and cross-functional partners across Product, Engineering, Billing, Finance, and GTM to ensure pricing changes are implemented accurately, system requirements are well managed, and launch decisions move from strategy to reality with discipline.

You should be comfortable operating at the intersection of business judgment, systems thinking, and program management. This role will help shape the operating backbone for pricing implementation, support teams developing billing and related monetization systems, and ensure the pricing team's needs are represented clearly in cross-functional planning and execution.

In this role, you will:
  • Lead the operational execution of pricing and packaging decisions from approval through implementation and launch
  • Translate pricing strategy, policies, and launch decisions into clear business requirements for billing, quoting, revenue, and related systems teams
  • Partner with Product, Engineering, Billing, Finance, and GTM teams to manage dependencies, scope tradeoffs, testing needs, and launch readiness
  • Own pricing-related requirement intake and prioritization on behalf of the pricing team, ensuring requests are clear, well managed, and tied to business needs
  • Support the design and implementation of new product, SKU, packaging, and billing configurations as pricing changes move into production
  • Establish lightweight but effective pricing operations processes, including governance, documentation, sign-offs, and issue tracking
  • Identify recurring friction in pricing execution and drive improvements that reduce ambiguity, delays, and rework

You might thrive in this role if you:
  • Have 6+ years of experience leading pricing operations or closely related monetization, commercialization, or revenue operations work
  • Have a strong track record of helping implement complex pricing or packaging decisions across cross-functional teams
  • Can translate pricing intent into practical system requirements, launch plans, operating workflows, and stakeholder decisions
  • Have experience partnering closely with billing systems, product, engineering, finance, and go-to-market teams
  • Are highly organized and comfortable managing multiple workstreams, dependencies, risks, and timelines at once
  • Communicate clearly with both business and technical audiences, and can drive accountability without creating unnecessary process
  • Care deeply about operational precision, customer clarity, and building systems that scale as pricing complexity grows
  • Are a self-starter who can roll up your sleeves and operate effectively in a fast-paced, high-ambiguity environment

Compensation Range: $347K - $385K USD

About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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