The RoleEvery promise we make to families is kept - or broken - by the people we hire. We're growing fast, and the culture that got us here may not scale on its own. We're looking for a Head of People who's been through this stage before, someone who can help institutionalize our culture before growth dilutes it, and build every part of the employee experience (how we hire, onboard, pay, promote, develop, and support people) for the company we're becoming.
You'll have a seat at the table leading the company. You'll take over from our fractional head of HR, and evaluate our current systems and practices, then develop the roadmap that builds the People function into an enabler of our growth bringing creativity & problem solving to deliver solutions. This is a role for a strategic leader who stays hands-on: you'll architect the strategy, and you won't hesitate to execute pieces (or all) of it yourself while you build the team behind it.
What You'll Do- Own the full employee lifecycle - hiring, onboarding, total rewards, leveling, performance, development, and employee relations - along with the HR systems and tooling that run it, keeping what works and adding what we'll need next
- Partner with leaders across the company on org design and headcount planning, so our teams grow deliberately, not reactively
- Refine the talent acquisition and hiring process with best practices that allow us to move fast and find the most qualified candidates, then enhance our onboarding so that new hires are set up for success from day one
- Assess our total rewards and advise on our offering - compensation philosophy, bands, benchmarking, and benefits - that allows us to compete for top talent
- Own HR compliance and administration as we add states, countries, employees, and contractors, partnering closely with Legal
- Create a leveling framework, so promotions, hiring, and comp run off the same map
- Stand up a consistent performance management framework and be the steady hand on employee relations: navigate sensitive situations and hard conversations with care, objectivity, and discretion
- Measure the things that matter - identify the human capital KPIs we should be tracking at our stage, and use them to drive decision-making
What We're Looking For- 10+ years of People/HR experience, including building or scaling a People function at a high-growth startup
- A high level of discretion, confidentiality, and ethics; people trust you with the hard stuff
- Proven experience providing thoughtful guidance to a CEO and executive team; you see all sides of a situation and advocate strongly for employees while balancing growth, compliance, and fairness
- Fluency using AI as a multiplier; this is how we work, not a nice-to-have
- You can architect the People strategy and execute pieces (or all) of it yourself; capable of building and leading a small team as we scale
- Comfortable letting people data guide decisions; engagement, attrition, and hiring metrics inform your recommendations, not just your reports
- Working fluency in employment compliance across states and countries; experience supporting international growth, including resourcing outside the US
- You've built comp bands, a leveling framework, or a performance management program and know what good looks like
- Based in Seattle and ready to work from our office 4+ days per week; this isn't a remote role
If you're excited by the idea of building the team that brings a simpler, better childhood to thousands more families, please reach out. We can't wait to meet someone who's ready to jump in, keep culture king, and help us grow.
