eBay

Head of NA Strategy & Operations

eBay$178K — $238K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in strategy roles with experience in go-to-market plans
  • 8+ years conducting deep quantitative and qualitative research
  • 5-7 years in consumer retail or marketplaces with industry knowledge
  • Proven ability to collaborate across a matrix organization
  • Customer-focused mindset with understanding of buyer/seller landscapes
  • Exceptional written and verbal communication skills
  • Driven and proactive with a focus on impact and ownership
  • Experience from top-tier management consulting or investment banking preferred

Responsibilities

  • Develop rigorous analysis and business cases for strategic alignment and decisions
  • Collaborate with internal partners to enhance customer experiences and meet financial goals
  • Create and manage market narratives for US and CA, analyzing customer and competitive trends
  • Drive ideation for strategic initiatives such as M&A and partnerships
  • Work with Communications to align strategy and priorities across teams
  • Guide operational planning and resource prioritization for major initiatives
  • Partner with finance and analytics to provide insightful metrics to leadership
  • Model eBay's culture and values in all professional interactions

Benefits

  • Comprehensive medical benefits
  • 401(k) eligibility
  • Generous paid time off policies including PTO and parental leave
  • Potential for performance-based bonuses and stock options
Full Job Description
About the role

You'll be joining eBay's North America Commercial Operations team to support the development of our go to market strategy across the US & Canada.

Joining the business as Head of Strategy you'll work closely with the Senior Director of North America Strategy to develop market insights & unlock opportunities for eBay across the region.

What you will accomplish
  • Insights: Develop rigorous analysis and business cases that drive strategic alignment, key decisions, resource allocations, and corrective actions
  • Collaboration: Work across the matrix of partners to ensure we create great customer experiences while delivering on financial commitments
  • Market Intel: Own the unifying market narratives for US and CA, including customer and competitive trends and the implications for eBay
  • Strategic Projects: Drive ideation and analysis of potential strategic efforts, such as M&A, partnerships, and innovation
  • Exec Comms: Partner with Comms to cascade strategies and priorities to the US and CA teams, and ensure aligned visions and priorities
  • Planning: Guide development of operational plans and resource prioritization, to ensure executional alignment across all major initiatives and launches
  • Reporting: Partner with finance/analytics to deliver timely, relevant, and insightful metrics and implications to executive leadership
  • Leadership: Model eBay DNA in all interactions to drive great customer and business results


What you will bring:
  • Strategy: 8yrs+ in strategy roles crafting clear frameworks, go-to-market plans, and connecting the dots for senior leaders and initiative owners
  • Analytical: 8yrs+ of defining and conducting deep quant & qual research, including the ability to synthesize key insights for exec audiences
  • Marketplaces: 5-7yrs+ in consumer retail or marketplaces, including a deep understanding of the key industry dynamics and growth drivers
  • Collaborative: Proven ability to partner effectively across a matrix, including driving change thru alignment and influence
  • Customer Centricity: Acts as the customer, seeks to understand product & competitive landscape through the eyes of buyers & sellers
  • Communication: Mastery of influencing others through clear and compelling written and verbal comms
  • Driven: Operates with urgency, an intrinsic focus on making impact, and a sense of extreme ownership (especially when there is ambiguity)
  • Excellence: Track record of professional success; prefer experience at top tier management consulting, investment banking, or similar industries
  • Culture: Aligns with our eBay DNA - empower our community, innovate boldly, deliver with impact, be for everyone, and act with integrity


Additional Details

The base pay range for this position is expected in the range below:
$178,800 - $238,700

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

About eBay

As a leader in automotive ecommerce, eBay Motors brings you millions of potential customers. Our new simplified listing plans give you unmatched levels of customization and control. So whether you're listing twenty cars a month or an entire lot, you know you're getting the value that you deserve.

eBay Careers

Joining eBay’s dynamic team offers more than just job opportunities; it’s a chance to be part of a global marketplace that values innovation, leadership, and diversity. As a leader in online retail, eBay provides a platform where ambitions flourish and career growth is fostered through comprehensive diversity training and professional development. Work You’ll Do At eBay, we empower you to drive your career path forward with a range of employment options, from internships to full-time positions. Our culture thrives on innovation and the pursuit of excellence in the digital commerce landscape. By joining our team, you’ll collaborate with skilled professionals who are adept at blending technology and creativity to achieve high-impact results. Explore eBay’s Diverse Opportunities Whether you’re starting out with an internship or seeking a leadership role, eBay’s global presence offers vast opportunities for professional growth and networking. Our commitment to diversity and inclusive culture allows every team member to feel valued and motivated. Innovate and Lead At eBay, every position contributes to our mission of creating a more connected and seamless e-commerce experience. We encourage our team to lead projects that challenge the status quo and promote innovation. With eBay, you’re not just filling a role; you’re part of a pioneering company that’s continually reshaping the world of online retail. Benefits and Growth eBay is dedicated to the well-being and development of our employees. We offer competitive benefits, leadership training, and opportunities for career advancement. Investing in our team’s growth is paramount, as they are the driving force behind our success. Join Our Team Ready to take the next step in your career? Explore the job opportunities at eBay where your skills and creativity can shine. We are hiring individuals who are passionate, curious, and eager to drive change in the e-commerce industry. Stay Connected Keep up to date with the latest career tips, company news, and industry insights available through our eBay Careers Blog. Personalize your experience by subscribing to job alert emails that match your career interests and skills. Apply Now Start your journey with eBay today. Search open positions that align with your professional aspirations and submit your resume. Our interview process is designed to understand your capabilities and potential to grow with us. Join eBay and be part of a team that’s committed to creating impactful change in the marketplace. Discover the opportunities waiting for you at eBay – a place where your career can thrive in an environment of innovation and leadership.
Learn more about eBay
Size
10,800 employees
Market Cap
$21.7 billion
Industry
Net Income
$5.6 billion
Founded
1995
5 Year Trend
+2.3%
Revenue
$10.7 billion
NASDAQ

Similar Jobs

More Jobs at eBay

More Consumer Technology Jobs

Find similar Head of NA Strategy & Operations jobs: