Remitly

Head of Global Transaction Monitoring

Remitly • $208K — $260K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in financial crime compliance, with comprehensive transaction monitoring experience in a global financial institution or fintech.
  • Proven ownership of a monitoring coverage methodology, able to advocate decisions to regulators.
  • Strong understanding of financial crime typologies, particularly AML, sanctions, and fraud across different contexts.
  • Hands-on analytical skills, including proficiency in SQL or similar tools and a solid grasp of tuning statistics.
  • Experience with monitoring technology and model-based detection, encompassing governance and validation aspects.
  • Demonstrated success managing a monitoring program during regulatory examinations in diverse jurisdictions.
  • Ability to translate regulatory changes and new product introductions into actionable monitoring requirements, meeting deadlines.
  • Exceptional written and verbal communication skills with credibility in high-pressure examination scenarios.

Responsibilities

  • Own the global transaction monitoring policy and standards for scenario design and documentation.
  • Oversee the transaction monitoring coverage methodology to ensure comprehensive risk mapping.
  • Maintain documentation that evidences effective program design to satisfy audits and examinations.
  • Establish and manage a process for integrating regulatory signals into monitoring strategies.
  • Assess impacts of regulatory changes and new product launches on monitoring requirements.
  • Define metrics to evaluate the effectiveness of monitoring and lead optimization efforts.
  • Collaborate with various departments to implement and enhance detection capabilities.

Benefits

  • Flexible paid time off
  • Health, dental, and vision coverage with a 401(k) plan that includes company matching
  • Paid parental, medical, military, and family care leave
  • Mental health and family-forming benefits
  • Employee Stock Purchase Plan (ESPP)
  • Continuing education opportunities
Full Job Description
About the Role:

Remitly's transaction monitoring program runs across our licensed jurisdictions and more than 170 receive countries, against a product set that keeps growing. Every new license, product, corridor, and rail changes what has to be monitored, and every regulator we answer to has its own expectations about how.

This role owns the intellectual center of that program: the policy, the standards behind the procedures, and the coverage methodology that determines which financial crime typologies are monitored, how, and to what standard, worldwide. You are accountable for the answer to the question every examiner eventually asks, which is how Remitly knows its monitoring covers the risk it actually has. You do not run the investigative queues. You define what the queues are looking for and prove the coverage holds as the business, the regulations, and the threat all move.

You Will:

Policy and standards

- Own the global transaction monitoring policy and the standards governing scenario design, thresholds, tuning, model validation, documentation, and change control.

- Set the procedural standards that regional and operational teams execute against, and oversee local variations required by jurisdictional obligations without fragmenting the global program.

- Maintain the control documentation and evidence set that demonstrates the program's design and operating effectiveness to examiners, auditors, and partner bank due diligence.

Coverage methodology

- Own Remitly's transaction monitoring coverage methodology: the framework that maps financial crime typologies to products, geographies, channels, and rails, and establishes what constitutes adequate coverage for each.

- Maintain the coverage assessment as a living artifact, with defensible rationale for what is in scope, what is out, and why.

- Identify and quantify coverage gaps and false negative exposure, prioritize them against risk, and drive remediation to closure with accountable owners.

- Direct scenario strategy: what gets built, retired, retuned, or replaced, and on what evidence.

Signal intake and response

- Establish the intake process that captures signals from regulators, examinations, partner banks, regional compliance teams, the strategic investigations function, and industry bodies, and converts them into coverage decisions.

- Own the assessment of regulatory change for monitoring impact, and drive the resulting scenario, threshold, and procedural changes on a schedule that meets the obligation.

- Assess new products, corridors, payment rails, and partner arrangements for monitoring implications before launch, and set the coverage requirements they must meet.

- Respond to emerging typologies and industry risk intelligence with concrete changes to detection rather than acknowledgment.

Effectiveness and assurance

- Define and operate the metrics that demonstrate whether monitoring is effective, not just operating: alert quality, escalation and conversion rates, scenario yield, tuning outcomes, and reporting quality.

- Own the tuning and optimization cycle, including the analytical basis for threshold changes and the documentation that makes them defensible.

- Partner with Compliance Assurance, Internal Audit, and model risk on testing and validation, and own remediation of findings.

- Report program health, coverage posture, and material gaps to the Chief Compliance Officer, executive leadership, and board-level oversight.

Partnership and delivery

- Partner with Data Science, Engineering, and Product to build and deploy detection, including where machine learning models are used, and set the governance around model use, explainability, and validation in a monitoring context.

- Work with the global operations organization to ensure scenario intent is understood and reflected in investigative outcomes, and use those outcomes as evidence in tuning.

- Work with Regional Compliance Officers to ensure the global framework satisfies local obligations and that local intelligence flows back into coverage.

- Represent the monitoring program to regulators, examiners, partner banks, and auditors.

Team

- Lead and develop the monitoring policy, coverage methodology, scenario strategy, and oversee tuning.

- Build the standards, documentation discipline, and analytical rigor that make the program repeatable rather than dependent on individuals.

You Have:
  • 10+ years in financial crime compliance, with deep transaction monitoring ownership at a global financial institution, payments company, or fintech.
  • Demonstrated ownership of a monitoring coverage methodology or risk coverage framework, including the ability to defend scope decisions to a regulator.
  • Strong command of financial crime typologies across AML, sanctions, and fraud, and how they manifest differently by product, geography, and payment rail.
  • Hands-on analytical capability. You can interrogate the data behind a threshold decision yourself, with SQL or equivalent, and you understand tuning statistics well enough to challenge them.
  • Experience with monitoring technology and with model-based detection, including model governance, validation, and the limits of explainability.
  • Track record operating a monitoring program under regulatory examination in multiple jurisdictions, and owning the resulting findings through closure.
  • Experience translating regulatory change and new product launches into monitoring requirements on a deadline.
  • Executive-grade written and verbal communication, with the credibility to hold a position under examiner pressure.
  • Experience leading and building teams.
Preferred
  • Cross-border payments, money transmission, or remittance experience.
  • Multi-jurisdictional depth across US, UK, EU, APAC, or LATAM regimes, including local monitoring and reporting obligations.
  • Experience with ISO 37301 or equivalent compliance management system frameworks.
  • Experience operating under a consent order, enforcement action, or monitorship.
  • CAMS, CFCS, or equivalent.

Compensation Details. The starting base salary range for this position is typically $208,000-$260,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:
  • Flexible paid time off
  • Health, dental, and vision + 401k plan with company matching
  • Paid parental, medical, military and family care leave
  • Mental Health & Family Forming Benefits
  • Employee Stock Purchase Plan (ESPP)
  • Continuing education


Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster.

Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

About Remitly

Remitly is a digital remittance company that provides international money transfers. The company's platform allows users to send money to family and friends in other countries using a mobile device or computer. Remitly's services are available in over 20 countries and support over 40 currencies. The company was founded in 2011 and is headquartered in Seattle, Washington.
Learn more about Remitly
Size
1,000 employees
Industry
Founded
2011

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