Role OverviewAs Head of Engineering at Serval, you'll lead the engineering organization and help shape the technical direction of our platform. You will be responsible for building and scaling a high-performing team, delivering a reliable and secure product, and partnering closely with the founding team to turn our roadmap into reality.
What You'll Do- This is a senior leadership role with significant ownership. You will partner closely with our CTO and product leadership to define Serval's engineering strategy, architecture direction, and execution plan.
- Lead, hire, and develop an exceptional engineering team. Create the structure, processes, and culture needed to scale.
- Own delivery of the engineering roadmap, ensuring projects ship on time with high quality and clear accountability.
- Set and uphold engineering best practices across code quality, testing, reliability, security, and incident response.
- Build strong cross-functional operating rhythms with Product, Design, and Go-To-Market teams to ensure excellent execution and a great user experience.
- Establish metrics and systems for engineering effectiveness (planning, estimation, on-call, retrospectives, technical debt management).
- Drive continuous improvement of our platform's performance, scalability, and maintainability as usage grows.
What You'll Need- 8+ years of software engineering experience, including experience leading teams as an engineering manager, tech lead, or engineering leader.
- Proven ability to build and scale engineering teams in a fast-moving environment.
- Strong technical foundation and architectural judgment, with hands-on experience shipping and operating production systems.
- Experience partnering cross-functionally and translating product goals into clear technical plans and execution.
- High standards for engineering excellence, including reliability, security, and developer velocity.
- Exceptional communication skills and a track record of leading through ambiguity.
- Degree in Computer Science or a related engineering field (or equivalent practical experience).
Nice to Have- Early-stage startup experience.
- Experience with some of the technologies in our stack: Go, GRPC, Kubernetes, React, Typescript, AWS, and Terraform.
- Experience building AI-enabled product features (even if not an AI/ML specialist role).
What We Offer- Impact: Be a key player in shaping the success of our product and company.
- Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
- Culture: Join a culture that values innovation, ownership, accountability, and fun.
