Head of Development Operations

Growth Signals

$120K — $150K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience in a DevOps, SRE, or infrastructure-focused engineering role
  • Strong working knowledge of cloud platforms (AWS, Azure, or GCP)
  • Hands-on experience with CI/CD tools (e.g., GitHub Actions, GitLab CI, CircleCI)
  • Experience with containerization and orchestration (Docker; Kubernetes a plus)
  • Familiarity with infrastructure-as-code tools (e.g., Terraform, CloudFormation)
  • Solid understanding of Linux systems, networking, and security fundamentals
  • Ability to work independently in a startup environment

Responsibilities

  • Design, build, and maintain cloud infrastructure for various environments
  • Own and optimize CI/CD pipelines for deployment efficiency
  • Monitor system performance and security, identifying issues proactively
  • Enhance observability with logging, metrics, and alerting tools
  • Manage infrastructure as code and configuration practices
  • Collaborate with engineering teams to boost application reliability
  • Support incident response and conduct post-incident reviews
  • Establish best practices for security, backups, and disaster recovery

Benefits

  • Flexible work location (Boston, MA or remote in the U.S.)
  • Collaborative team environment
  • Opportunity to influence technology choices and processes
  • Hands-on engagement with emerging technologies
  • Emphasis on continuous improvement and learning culture
Full Job Description
We're looking for a Development Operations Engineer (DevOps) to own and evolve the infrastructure, deployment pipelines, and operational reliability of our platform. This role is hands-on and highly collaborative, working closely with engineering and product teams to ensure our systems are secure, scalable, and easy to operate.

You'll help us balance startup agility with production-grade reliability-building systems that "just work" while continuously improving how we ship and operate software.

What You'll Do

  • Design, build, and maintain cloud infrastructure supporting our production and non-production environments
  • Own CI/CD pipelines to enable fast, reliable, and repeatable deployments
  • Monitor system performance, availability, and security; proactively identify and fix issues
  • Improve observability through logging, metrics, and alerting
  • Manage infrastructure as code and configuration management
  • Collaborate with software engineers to improve application reliability, performance, and scalability
  • Support incident response and post-incident reviews, focusing on learning and continuous improvement
  • Help establish lightweight best practices for security, backups, and disaster recovery
  • Evaluate and introduce tools and services that make the team more effective

What We're Looking For

  • Experience in a DevOps, SRE, or infrastructure-focused engineering role
  • Strong working knowledge of cloud platforms (AWS, Azure, or GCP)
  • Hands-on experience with CI/CD tools (e.g., GitHub Actions, GitLab CI, CircleCI)
  • Experience with containerization and orchestration (Docker; Kubernetes is a plus)
  • Familiarity with infrastructure-as-code tools (e.g., Terraform, CloudFormation)
  • Solid understanding of Linux systems, networking, and security fundamentals
  • Ability to work independently, make trade-offs, and take ownership in a startup environment
  • Strong communication skills and a collaborative mindset

Nice to Have

  • Experience working at a startup or small engineering team
  • Familiarity with monitoring/observability tools (e.g., Datadog, Prometheus, Grafana)
  • Experience supporting data-driven or SaaS applications
  • Exposure to compliance or security standards (SOC 2, ISO, etc.)


Location: Boston, MA or Remote (U.S.-based)
Employment Type: Full-time

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