About this opportunity

Trade Compliance Operations at Ericsson ensures that legal entities conduct business in full compliance with applicable trade, customs, and import/export laws and regulations. This includes the effective use of free trade agreements, preferential origin programs, and adherence to sanctioned party screening, in alignment with Ericsson's Trade Compliance Group Functions Directives.
We are looking for a Head of Customs & Trade Operations - North Americas, based in Plano, Texas, to lead Ericsson's trade and customs compliance strategy and operations across the region (US, Canada & Mexico). This role defines trade compliance requirements for business and operational models, ensures compliant customs and import/export processes, and serves as a key advisor to business and market areas. The position is accountable for the effectiveness and performance of trade compliance operations across the North Americas.

What you will do:

Implement Ericsson's trade and customs strategy for the North Americas, supporting efficient and compliant import/export delivery processes
• Continuously develop and lead a team of approximately 10 employees, located in U.S, Canada and Mexico
• Build and execute a roadmap to improve Trade Compliance operations across the regions
• Benchmark trade and customs processes against leading regional industry practices
• Develop and maintain Ericsson's relationships with relevant governmental agencies, mainly in the U.S, Canada & Mexico
• Define and measure regional and global KPIs, that are relevant for the operations
• Build and maintain a strong Trade Compliance governance structure in the region
• Collaborate with main stakeholders, such as Supply, Sourcing, SAR, Finance and Legal, to ensure strong visibility and fast decision-making
• Drive digitalization and continuous improvement, to simplify the day-to-day operations
• Report to the global Head of Customs & Trade Operations and serve as a key member of the Trade Compliance leadership team

The skills you bring
• Relevant university degree in law, business administration, international trade, supply chain management, or a related field; an advanced degree (J.D. or LL.M.) is an advantage
• Deep knowledge of U.S. customs rules, Export Administration Regulations (EAR), ITAR, and sanctions/restricted party requirements (OFAC)
• Extensive experience in trade compliance, customs operations, or international trade within a multinational or advisory environment, preferably across the Americas
• Solid understanding of brokerage management, including documentation, entry filing, duty drawback, "first sale", bonded facilities, and recordkeeping
• Working knowledge of trade compliance regulations in U.S, Canada, Mexico, and key Latin American markets
• Experience in handling FTA agreements, such as but limited to, USMCA.
• Working knowledge of CBP Reconciliation Program.
• Working knowledge of refunds processes, such as CAPE.
• Experience leading digital or automated change initiatives (trade compliance systems, dashboards, data analytics) is a strong plus
• Proven project management and/or people management experience, with the ability to lead cross-functional teams across countries and cultures
• Ability to engage and influence senior stakeholders and build collaborative relationships across business units and geographies
• Spanish language skills (spoken and written) preferred but not required

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: United States (US) || Plano (Country/ City)

Job details: Trade Compliance

Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.

Short-Term Variable Compensation Plan : Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.

Your Financial Security

We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.

Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.