Google

Head of Customer Engineering, Air Force and Navy

Google$192K — $267K *
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • 5 years in a pre-sales, solution architecture or engineering manager role in a technical, customer-facing environment.
  • 5 years of experience supporting or selling to Federal Government customers.
  • Experience as a sales leader managing a team.
  • Ability to obtain a Top Secret security clearance.

Responsibilities

  • Foster strong partnerships with key customers and lead on cloud transformation and industry trends.
  • Define technical go-to-market strategies alongside Google Cloud Sales leadership.
  • Lead workload and opportunity review meetings to strategize technical agreements and migration plans.
  • Collaborate across Google and partners to resolve technical roadblocks impacting customer satisfaction.
  • Oversee a team of Customer Engineers focused on the US Air Force and US Navy, cultivating a growth culture.

Benefits

  • Health, dental, vision, life, and disability insurance.
  • 401(k) with company match for retirement.
  • 20 days of vacation per year, accruing 6.15 hours per pay period for the first five years.
  • 40 hours of sick time per year (69 hours for Seattle), including 5 discretionary sick days per instance.
  • Maternity Leave of 28-30 weeks and Baby Bonding Leave of 18 weeks.
  • 13 paid holidays per year.
Full Job Description
info_outline
X In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:
  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
  • Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
  • Maternity Leave (Short-Term Disability Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Reston, VA, USA; San Diego, CA, USA; Washington D.C., DC, USA.

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • 5 years of experience as a pre-sales, solution architecture or engineering manager in a technical, customer-facing role.
  • 5 years of experience supporting, or selling to, Federal Government customers.
  • Experience as a sales leader, managing a team.
  • Ability to obtain a Top Secret security clearance.

Preferred qualifications:
  • Experience managing a team through sales processes, operations and career development, including account mapping, quota setting, quarterly/annual performance management, and managing sensitive information.
  • Experience with product and solution life-cycles, building tools, architecting and developing for scalable deployments, including data platforms, ML platforms, AI infrastructure and generative AI to support customer missions.
  • Ability to travel up to 50% of the time as needed.


About the job
As the Head of Customer Engineering for US Air Force and US Navy, you lead customer engineering teams, deploying a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical impediments. Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.

The US base salary range for this full-time position is $192,000-$267,000 bonus equity benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities
  • Foster strong partnerships with key customers across the book of business. Provide leadership related to cloud, transformation and relevant industry trends.
  • Partner with Google Cloud Sales leadership to define technical go-to-market strategies and execution plan for the team's book of business.
  • Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy.
  • Work cross-functionally across Google, our partners, and your team to resolve technical roadblocks including capacity needs, constraints and product issues affecting customer satisfaction.
  • Lead a team of Customer Engineers for the US Air Force and US Navy customer base. Build a thriving, growth culture. Focus on talent strategy and skills development to deliver on successful cloud transformation outcomes for our customers and accelerate business goals for your territory.


Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy .

About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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