M&T Bank Corporation

Head of Commercial/Business Banking Sales, Lending & Credit Technology

M&T Bank Corporation$201K — $335K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15 years combined education and/or work experience, including 4+ years of engineering and/or architecture experience
  • 11+ years in large technology management and/or program leadership, with people leadership experience
  • 5+ years managing technical teams and senior technology leaders
  • Deep understanding of Commercial and/or Business Banking technology, particularly in sales, lending, and credit platforms
  • Experience delivering complex technology initiatives across business and technology stakeholders

Responsibilities

  • Define and execute the technology roadmap for Commercial and Business Banking platforms
  • Lead engineering teams in building and supporting critical banking technology solutions
  • Act as a trusted advisor to business stakeholders, shaping product roadmaps and prioritizing investments
  • Champion modernization by upgrading legacy platforms with cloud-enabled technologies
  • Ensure strong execution and delivery across all technology initiatives and enterprise migration portfolios

Benefits

  • Hybrid work model with relocation to Buffalo, NY required
  • Strong focus on innovation and development of technology talent
  • Opportunity for mentorship and career development
  • Work in a collaborative environment across diverse teams
  • Involvement in high-impact strategic initiatives
Full Job Description
Overview

Reporting to the CIO of Commercial Technology, this role will lead the engineering strategy and execution for Commercial and Business Banking Sales, Lending, and Credit Technology including a team size of ~ 90 (mix of FTE and contractors. This executive will play a critical leadership role in delivering modern, scalable, and client-centric technology solutions that enable revenue growth, strengthen credit and lending capabilities, and enhance banker, customer, and operational experiences across key Commercial and Business Banking platforms.

Relocation to Buffalo, NY is required, as this is a hybrid role.

Primary Responsibilities

Lead Domain Technology Strategy & Execution

Define and execute the technology roadmap for Commercial and Business Banking Sales, Lending, and Credit platforms, ensuring alignment with enterprise architecture, business strategy, risk requirements, and client experience objectives.

Drive delivery across a portfolio of high-impact initiatives, including:
  • Commercial and Business Banking sales enablement platforms
  • Lending origination, underwriting, and decisioning
  • Credit platforms and workflow solutions supporting policy, adjudication, and portfolio management
  • Banker-facing and client-facing digital capabilities supporting lending and relationship management
  • Workflow, onboarding, servicing, and operational efficiency tools
  • Data and integration capabilities that support growth, decision-making, and risk management within Commercial and Business Banking

Engineering & Solution Leadership

Lead multiple engineering teams responsible for building, integrating, modernizing, and supporting critical Commercial and Business Banking platforms.
  • Develop scalable, secure, resilient, and high-performing technology solutions
  • Establish engineering best practices across SDLC, DevOps, automation, and platform reliability
  • Ensure strong architectural alignment across platforms, systems, and lines of business
  • Provide strategic and hands-on technical direction to engineering leaders and teams
  • Drive simplification, standardization, and modernization across the application portfolio

Business & Cross-Line Collaboration

Act as a trusted advisor and strategic technology partner to business stakeholders across:
  • Commercial Banking
  • Business Banking
  • Sales, Lending and Credit organizations
  • Risk and Operations partners
  • Tech, Data & Cybersecurity

Provide strategic input to help shape product roadmaps, prioritize investments, improve operating efficiency, and deliver differentiated customer and banker experiences.

Drive Innovation & Modernization

Champion transformation initiatives across Sales, Lending, and Credit ecosystems by:
  • Replacing or upgrading legacy platforms with modern, cloud-enabled technologies
  • Improving workflow automation, straight-through processing, and digital capabilities
  • Introducing emerging technologies to enhance customer experience, colleague productivity, and operational efficiency
  • Driving continuous improvement across platforms, processes, and delivery models
  • Adopting AI-enabled delivery practices in line with bank policy, governance, and standards

Operational Excellence & Delivery

Ensure strong execution across all technology initiatives within the domain and across the enterprise migration portfolio.
  • Oversee delivery timelines, budgets, priorities, and resource allocation
  • Maintain high standards of system performance, reliability, scalability, and supportability
  • Track and report on key performance indicators, outcomes, and delivery health
  • Partner with the CIO and senior leadership on strategic planning, execution, and prioritization
  • Ensure effective incident management, resiliency planning, and service continuity

Vendor & Product Management

Manage strategic vendor relationships and product ecosystems supporting sales, lending, and credit capabilities.
  • Evaluate and implement third-party solutions where appropriate
  • Optimize vendor performance, value realization, and cost efficiency
  • Ensure vendor-supported products align with long-term business and technology strategy
  • Manage product lifecycle considerations, including upgrades, integrations, and decommissioning

Risk, Compliance & Governance

Maintain strong governance and controls across all supported platforms and transformation initiatives.
  • Ensure compliance with regulatory requirements, internal risk frameworks, and technology standards
  • Proactively identify and mitigate operational, technology, and delivery risks
  • Partner with Risk, Audit, Compliance, and Information Security teams to ensure adherence to standards and readiness for review
  • Ensure controls are embedded into technology solutions, delivery practices, and platform operations

People Leadership & Culture

Lead and develop a team of engineering leaders and technologists while fostering strong collaboration across peer leadership teams.
  • Build and sustain a culture of innovation, accountability, collaboration, and inclusion
  • Lead, coach, and develop high-performing teams and leaders
  • Attract, retain, and grow diverse technology talent
  • Provide mentorship and career development opportunities across the organization
  • Influence beyond direct reporting lines to drive enterprise outcomes across a matrixed environment


Education and Experience Required
  • Combined minimum of 15 years of higher education and/or work experience, including:
    • Minimum 4 years of engineering and/or architecture experience
    • Minimum 11 years of large technology management and/or program leadership experience, including people leadership
  • Minimum 5+ years of managerial experience leading technical teams and senior technology leaderswant
  • Deep understanding of Commercial and/or Business Banking technology, particularly in sales, lending, credit, origination, underwriting, decisioning, servicing, and workflow platforms
  • Proven experience delivering complex, multi-system technology initiatives across multiple business and technology stakeholders
  • Strong knowledge of system development life cycle (SDLC), architecture, integration patterns, and enterprise delivery practices
  • Demonstrated success leading multiple teams across different business domains and influencing in a matrixed environment
  • Experience leading large-scale modernization or infrastructure transformation initiatives
  • Strong ability to influence executive stakeholders across business and technology functions
  • Experience delivering solutions using Agile methodologies


Education and Experience Preferred
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field
  • Strong experience in financial services, particularly Commercial Banking, Business Banking, Lending, or Credit
  • Experience supporting multiple lines of business and enterprise-wide technology initiatives
  • Strong understanding of modern engineering practices, including cloud, APIs, microservices, DevOps, and platform modernization
  • Experience leading or supporting data center migration, hosting transformation, or large-scale infrastructure modernization initiatives
  • Ability to translate business strategy into technology execution and measurable outcomes
  • Experience delivering solutions using the Scaled Agile Framework
  • Exceptional problem-solving, communication, and executive presentation skills


M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $201,200.00 - $335,300.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location
Buffalo, New York, United States of America

About M&T Bank Corporation

M&T Bank is a financial holding company headquartered in Buffalo, New York. M&T's principal banking subsidiary, M&T Bank, operates banking offices in New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia, and the District of Columbia. Trust-related services are provided by M&T's Wilmington Trust-affiliated companies and by M&T Bank. M&T Bank traces its origins to the founding of Manufacturers and Traders Bank in Buffalo, New York. As a result of mergers, acquisitions, and name changes, M&T Bank Corporation's principal bank is now known as Manufacturers and Traders Trust Company or M&T Bank. M&T Bank reorganized under a bank holding company in 1969 called First Empire State Corporation. The name was changed in 1998 to M&T Bank Corporation, whose common stock is listed on the New York Stock Exchange and trades under the symbol "MTB."

M&T Bank Corporation Careers

Join the vibrant team at M&T Bank Corporation, a leading financial institution where innovation meets tradition, offering a plethora of job opportunities across various sectors. As one of the most respected banks in the nation, M&T Bank Corporation is the perfect place to jumpstart or advance your career in the financial services industry.

Work You’ll Do

At M&T Bank Corporation, you will be part of a culture that cherishes diversity, leadership, and professional growth. Engage in work that makes a real difference in the community while fostering your career development through comprehensive training programs and diverse learning opportunities.

Innovate and Lead

Embrace the chance to work on projects that integrate cutting-edge financial technologies with robust, traditional banking practices. M&T Bank Corporation is at the forefront of the financial industry, offering innovative solutions that redefine banking standards. Our leadership in the market is driven by a commitment to excellence and continuous improvement.

Career Growth and Opportunities

Whether you are looking for an entry-level position or a more senior role, M&T Bank Corporation provides a dynamic pathway for career advancement. With a variety of job opportunities ranging from internships to full-time positions, you can find the perfect match for your skills and ambitions. Our team is dedicated to helping you navigate your career path with tailored development plans and leadership training.

Join Our Team

Explore job opportunities and join a team that values hard work, creativity, and strategic thinking. M&T Bank Corporation is hiring professionals who are passionate about finance and eager to contribute to a team-oriented environment. Enhance your skills through hands-on experience and ongoing professional development.

Networking and Professional Development

At M&T Bank Corporation, networking and professional development are part of our DNA. Connect with industry leaders, participate in high-impact networking events, and take advantage of our mentorship programs. Our employees benefit from a supportive network that boosts their career trajectories and fosters meaningful professional relationships.

Benefits and Culture

Enjoy a comprehensive benefits package that supports both your professional and personal life. M&T Bank Corporation offers competitive salaries, health benefits, and retirement plans designed to ensure the well-being of our team members and their families. Experience a supportive and inclusive culture where every employee is valued and given the opportunity to thrive.

How to Apply

Ready to take the next step in your career? Visit the M&T Bank Corporation Careers page to browse current openings, submit your resume, and prepare for your interview. We are excited to see how your skills and ideas can contribute to our continued growth and success.

Stay Connected

Keep up to date with the latest from M&T Bank Corporation by following our careers blog. Gain insights from our experts and stay informed about new job openings and upcoming networking events. Join M&T Bank Corporation today and be part of a team that is dedicated to growth, innovation, and leadership in the banking industry. Your future starts here!
Learn more about M&T Bank Corporation
Size
17,115 employees
Market Cap
$25.2 billion
Industry
Net Income
$1.3 billion
Founded
1868
5 Year Trend
+0.2%
NASDAQ

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