Google

Head of Business, Google Customer Solutions, Mid-Market Sales

Google • $161K — $234K *
Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 11 years of sales experience in marketing, consulting, digital media, business development, or advertising agencies.
  • Experience coaching or developing sales professionals.
  • Ability to travel for customer meetings and training as required.
  • MBA degree (preferred).
  • Experience with Google Ads or similar digital campaign management coaching (preferred).
  • Proven track record of exceeding sales quotas in digital advertising (preferred).
  • Strong interpersonal skills with C-level stakeholders in advertising/marketing (preferred).
  • Experience managing high-performance sales teams (preferred).

Responsibilities

  • Lead and support a sales team to meet growth and customer satisfaction goals.
  • Collaborate with executive leaders and cross-functional teams to align on priorities.
  • Build and maintain customer relationships through C-level interactions.
  • Guide teams in creating effective long-term growth strategies with customers.
  • Shape the future of customer engagement techniques and tools.

Benefits

  • Comprehensive health insurance options.
  • Generous vacation and leave policies.
  • Retirement savings plans with employer contributions.
  • Employee development programs and training opportunities.
  • Access to wellness programs and other health initiatives.
Full Job Description
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 11 years of sales experience in marketing, consulting, digital media, business development, or advertising agencies.
  • Experience coaching or developing sales professionals.
  • Ability to travel to the office for customer meetings, team meetings and training, as required.

Preferred qualifications:
  • MBA degree.
  • Experience with or coaching digital campaign management, particularly in Google Ads or similar products.
  • Experience exceeding sales quotas in digital advertising sales or similar field.
  • Experience in building relationships with internal and external C-level stakeholders, particularly in an advertising or marketing context.
  • Experience managing and inspiring high-performance sales teams.
  • Experience building a book of business in digital media.


About the job

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

The Google Customer Solutions (GCS) Mid-Market Sales team is a growth engine for clients in GCS. Through long-term relationship development, we are dedicated to understanding customers' business goals and providing advertising solutions to drive their growth.

As a Head of Business, Mid-Market Sales, you will lead a high performing sales team to engage high-growth customers, align solutions to evolving business goals, and grow investment in Google Ads. You'll use your knowledge of the digital advertising landscape and influencing skills to grow relationships with key executives. You'll partner with cross-functional partners across GCS to drive initiatives to improve seller performance and customer success.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $161000 - $234000 (USD) 75% bonus target equity benefits

Learn more about benefits at Google .

Responsibilities
  • Lead the management, operations, training, coaching, and support of account strategists and account executives to deliver on business growth, engagement, and customer satisfaction goals for a portfolio of customers.
  • Work with the executive leaders to ensure collaboration between the team, partner promoters, and cross-functional teams, and align on Google-wide priorities.
  • Cultivate customer relationships through key C-level meetings and speaking engagements.
  • Guide and hold team accountable in building and managing effective long-term plans with their customers.
  • Define the future of customer interaction (e.g., automation, first-party data, customer lifetime value, Customer Relationship Management (CRM) analysis, online to offline, CRM integrations) and help develop the necessary infrastructure and processes.


Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy .

About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

Similar Jobs

More Jobs at Google

More Business Services Jobs

Find similar Head of Business, Google Customer Solutions, Mid-Market Sales jobs: