Fitch

Head of AI Product

Fitch$300K — $350K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of applied experience in natural language processing, semantic search, or large language model products in production environments
  • Familiarity with retrieval-augmented generation architectures and vector databases
  • Experience managing model risk in regulated environments, ideally in financial services, legal, or healthcare sectors
  • Ability to translate AI capabilities into effective product propositions with solid commercial logic
  • Proven track record in leading cross-functional teams in early-stage AI product development

Responsibilities

  • Own the AI product strategy for Fitch Solutions to define measurable value in content processing and delivery
  • Lead the design and implementation of semantic and vector search capabilities across various business units
  • Define methods for entity extraction and content enrichment using NLP and large language models
  • Establish governance standards for AI-generated content, focusing on accuracy and model risk management
  • Collaborate with the Head of Data Products to align AI capabilities with structured content layers
  • Evaluate and manage relationships with AI model providers, making informed build versus buy decisions
  • Oversee model operations and lifecycle, ensuring systematic monitoring and updates for production models
  • Represent AI capabilities to commercial teams, translating complex technical concepts into actionable business propositions

Benefits

  • Hybrid work environment requiring 3 days in office
  • Culture of learning with dedicated training and mentorship programs
  • Retirement planning and tuition reimbursement options
  • Comprehensive healthcare offerings promoting overall wellbeing
  • Family-friendly policies including generous parental leave
  • Inclusive work environment with active employee resource groups
  • Opportunities for community service through paid volunteer days and matched donations
Full Job Description
Fitch Solutions is currently seeking a Head of AI Products based out of our New York/Chicago/London office.

About the Team

This role sits at the intersection of applied AI, product strategy and financial markets knowledge. It is not a research role and it is not a pure engineering management role. The successful candidate will have hands-on familiarity with the current generation of language model and search technologies, and a clear-eyed view of where they create durable commercial value versus where they introduce risk.

How You'll Make an Impact:
  • Own the AI product strategy for Fitch Solutions, defining where AI creates measurable value in content processing, search, delivery and analyst workflow
  • Lead the design and delivery of semantic and vector search capabilities that make the unified content estate discoverable across BUs and delivery channels
  • Define the approach to entity extraction, document classification and content enrichment using natural language processing and large language model techniques
  • Establish governance standards for AI-generated or AI-assisted content, including accuracy, auditability and model risk management appropriate to a regulated financial data environment
  • Partner with the Head of Data Products to ensure AI capabilities are built on a well-structured, consistently tagged content layer
  • Evaluate, select and manage relationships with AI infrastructure and model providers, making build versus buy decisions with a long-term commercial lens
  • Own the model operations and lifecycle framework, ensuring models in production are monitored, evaluated and updated systematically
  • Represent AI capabilities to commercial and client-facing teams, translating technical capability into product propositions that resonate in financial markets


You May be a Good Fit if:
  • Applied experience delivering natural language processing, semantic search or large language model-based products in a production environment; not solely in research or proof-of-concept settings
  • Working knowledge of retrieval-augmented generation architectures, vector databases and embedding models, alongside a realistic view of their limitations
  • Experience managing model risk in a regulated or compliance-sensitive environment; financial services, legal technology or healthcare data preferred
  • Demonstrated ability to translate AI capability into product propositions with clear commercial logic, not technology for its own sake
  • Track record of leading cross-functional teams through the ambiguity of early-stage AI product development


What Would Make You Stand Out:
  • Familiarity with financial markets content including credit research, sovereign risk and macroeconomic data, and the precision requirements this imposes on AI-generated output
  • Experience with MCP or API-first product delivery models
  • Prior exposure to knowledge graph or structured ontology integration with language models


Why Choose Fitch:
  • Hybrid Work Environment: 3 days a week in office required based on your line of business and location
  • A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
  • Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
  • Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
  • Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
  • Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
  • Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community


At Fitch, AI is embedded in how we work every day-supporting smarter decision-making, streamlining workflows, and enabling new ways to create value for our business and clients. Intelligent solutions are increasingly part of our day-to-day operations, helping teams work more efficiently and think differently as we continue to evolve. We're looking for colleagues who are comfortable operating in an AI-enabled environment-or who are curious, adaptable, and eager to build their AI literacy over time. We value professionals who embrace technology as part of continuous learning and who are committed to using it thoughtfully to enhance how work gets done.

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Expected base pay rates for the role will be between $300,000 and $350,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch's total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

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About Fitch

Fitch Ratings Inc. is a credit rating agency and a subsidiary of Fitch Group, which is owned by Hearst Corporation. Fitch Ratings is headquartered in New York City and London. The company was founded by John Knowles Fitch on December 24, 1913 in New York City as the Fitch Publishing Company. It merged with London-based IBCA Limited in December 1997. In 2000 Fitch acquired both Chicago-based Duff & Phelps Credit Rating Co. (April) and Thomson BankWatch (December). Fitch Ratings is one of the three nationally recognized statistical rating organizations (NRSRO) designated by the U.S. Securities and Exchange Commission in 1975, together with Moody's and Standard & Poor's.
Learn more about Fitch
Size
10,000 employees
Industry
Founded
1913

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