Saatchi & Saatchi

GTM Technical Solutions Director, Salesforce

Saatchi & Saatchi$220K — $260K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in consulting or solution architecture with expertise in leading technical scoping.
  • Experience with Salesforce cloud platforms such as Sales & Service Cloud and Data Cloud.
  • Customer-facing presales experience with a strong ability to influence solutions.
  • Ability to thrive in fast-paced sales environments with strong communication skills.
  • Proven time management and prioritization in dynamic settings.
  • Strong stakeholder management skills, particularly with senior leaders.
  • Experience coordinating the solution cycle with collaborating teams.

Responsibilities

  • Lead the technical pre-sales process, including scoping and proposal development.
  • Partner with customers to understand their business goals and build solution strategies.
  • Design Salesforce-based solutions aligning client needs with delivery capabilities.
  • Collaborate with teams to create demonstration and accelerator tools.
  • Act as a trusted technical advisor to improve sales win rates.
  • Serve as a thought leader within the Salesforce ecosystem.
  • Contribute to go-to-market strategies and innovation initiatives.

Benefits

  • Opportunity to work with a passionate team focused on quality and customer success.
  • Engagement in innovative project types related to the latest Salesforce technologies.
  • Robust professional development opportunities in a fast-paced environment.
Full Job Description
Overview

As a Salesforce GTM Technical Solutions Director, you will lead the technical pre-sales function in North America, partnering closely with Business Development, industry sales, and delivery teams to shape compelling, commercially viable solutions for clients.
  • Lead the end-to-end technical pre-sales process across priority deal types, including scoping, estimation, and solution proposal development
  • Partner directly with customers to understand business goals, shape solution strategy, and build confidence through engaging, influential interactions
  • Design innovative, practical Salesforce-based solutions that align client needs with delivery capabilities
  • Collaborate with specialist teams to create differentiated solution plays, demos, and reusable accelerators
  • Serve as a trusted technical counterpart to sales, helping improve win rates, reduce cycle time, and protect delivery margins
  • Represent the Salesforce practice as a thought leader with clients, Salesforce counterparts, and the broader ecosystem
  • Contribute to GTM strategy, value propositions, and innovation initiatives across the practice

Measures of Success:
  • Improved win rate and reduced pursuit cost across engaged deal types.
  • Measurable reduction in estimate variance and scope-related change orders.
  • Adoption of solution packages across priority project types.
  • Trusted advisor status with BD and delivery leadership.

Responsibilities

Here's what your first 100 days would look like:
  • Build relationships with key stakeholders such as Salesforce Practice Business development, Industry sales team, Product and Engineering team and counterparts at Salesforce.
  • Understand the PS structure and business and operating model.
  • Get up to date on Value Propositions and current initiatives in place.
  • Identify Gaps and need for new value propositions and POVs for the practice from a GTM perspective.
  • Get to know the team and develop/agree on the presales operating model.
  • Start to lead customer-facing scoping and estimation for priority pursuits
  • Begin to Develop and refine AI-enabled solution packages
  • Author proposals and client-facing deliverables
  • Advise on staffing models and delivery feasibility
  • Start working on existing and new opportunities as a dynamic technical counterpart to the Sales team and a trusted presence with customers.
  • Define a strategy and innovative roadmap for GTM propositions and client-centric solution plays.
  • Be curious and suggest ideas around driving business focused on the latest and greatest in the Salesforce eco system. (Headless 360, AgentForce, Data Cloud)
  • Take accountability and initiative for driving technical GTM value propositions which can directly attribute to revenue growth for the practice.
  • Our Salesforce practice values teamwork, quality, innovation, and customer success. Our team is composed of people who are passionate about Salesforce, delivering on-time, exceeding expectations, and ensuring success for our clients. We are looking for those who share our passion and the desire to work with the best and brightest. Come build with us!

Qualifications

Your Skills and Qualifications:
  • 8+ years in professional services, consulting, or solution architecture. Proven track record leading technical scoping and estimation for complex engagements. Experience building or operationalizing reusable delivery frameworks. Strong commercial acumen with a consultative, client-facing presence.
  • Salesforce cloud platform experience related to one or more of the following: Salesforce Platform, Sales & Service Cloud, Experience Cloud, Commerce/Marketing cloud, MuleSoft, Data Cloud, AgentForce.
  • Customer-facing presales experience in either a presales, solution consulting, or delivery capacity, with the ability to engage clients confidently and influence solution direction.
  • Demonstrated capability to thrive in a fast-paced, ever-evolving sales environment.
  • Strong verbal, written, presentation, and interpersonal communication skills in both remote and onsite settings, with a dynamic and engaging client presence.
  • Proven time management & prioritization skills in a dynamic sales environment.
  • Strong stakeholder management skills (up to c-suite level) with the ability to influence decisions and build credibility with senior client and internal leaders.
  • Coordinate and lead the entire solution cycle through close collaboration with other high performing teams.
  • Analytical and curious approach to product development and learning.
  • Proactive and effective approach to asking questions to solve problems.
  • Consulting or professional services experience implementing or at least configuring a top cloud platform is desirable.
  • Cloud platform administrator or technical experience beyond end-user experiences (preferably in Salesforce and/or other key cloud platforms) is desirable.

Additional information

Role Level: Director

Compensation: $220,000 - 260,000 Base + variable bonus plan

About Saatchi & Saatchi

Saatchi & Saatchi is a global advertising agency headquartered in New York City. The company was founded in London in 1970 by brothers Maurice and Charles Saatchi and is now part of the Publicis Groupe, a French multinational advertising and public relations company. Saatchi & Saatchi has over 6,000 employees in 114 countries and provides a range of advertising and marketing services to clients in various industries, including automotive, consumer goods, financial services, and telecommunications. The company is known for its creative and innovative advertising campaigns, including the iconic 'Nothing is Impossible' campaign for Toyota. Saatchi & Saatchi has won numerous awards for its work, including Cannes Lions, Clios, and Effies.
Learn more about Saatchi & Saatchi
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