About the role

Kingdom is at an inflection point. Demand for our Superculture® pet ingredients is accelerating faster than our GTM team can keep pace, at the same time that we are preparing to commercialize our first human ingredient and enter new international markets. The question is no longer whether brands want what we make, but how much of that customer demand we can scale to meet.

The GTM Strategy & Operations Lead serves to answer that question. You will work directly with our VP, GTM and our co-founders to design how Kingdom sells our industry-leading Superculture® ingredients. You'll own the strategy, processes, and systems that enable each seller to close more, during the fastest-growing chapter in Kingdom's history.

Which segments and buying signals deserve our sellers' time? Where is our GTM process inefficient, and what are the processes or systems that fix it? You'll go deep on our commercialization motion, identify the highest-leverage opportunities, and decide what to build to address them. And then you'll use cutting-edge AI tooling to build those solutions with us, so our sellers spend their time selling and close far more than they otherwise could.

You don't need an engineering background or deep experience building AI systems to be successful here. The AI tooling is learnable, and you'll learn it quickly, supported by our co-founders who build with AI daily and who have already developed expansive supporting infrastructure at Kingdom. What we're looking for is the business judgement and problem-solving acumen to identify, scope, and prioritize what to build.

This is a high autonomy, high ownership role, with success measured by the revenue we close as a result of the strategy and systems you put in place. If you're hungry to hone your commercial instincts alongside an experienced GTM and leadership team, and excited to build a career-defining skill set in AI-powered operations, we want to hear from you.

If you join, you will:

• Map how our GTM motion works end to end, identifying the highest-leverage gaps and owning the roadmap for closing them
• Build the systems that fill our pipeline (i.e., automated content creation, market trend tracking, targeted outbound prospecting, and personalized re-engagement)
• Sharpen who we sell to and how, by qualifying/routing inbound leads and segmenting our customers to improve sales personalization
• Help our sellers close more deals with meeting cycle automation, deal-specific information, and flagging of deals that are stalled, at risk, or ripe for expansion
• Own our customer pipeline data, and integrate customers, deals, and revenue into a single source of truth to identify opportunities and accelerate close timelines
• Measure what's working (i.e. across outbound campaigns, inbound leads, and more), and integrate those insights into our GTM motion

We're looking for you if you have:

• 3-6 years in business operations, consulting, or a similarly high-rigor role where you structured difficult problems and drove them to resolution
• Structured problem-solving instincts and proven ability to work effectively in high ambiguity situations with imperfect data
• Bias toward fast, iterative execution and proven ability to isolate what matters most in a complex problem, test a scrappy solution, and iterate from there
• Proven track record in designing well-structured, end-to-end business workflows and processes (i.e., defining the target use case, inputs, and outputs)
• Commercial judgement in discerning what really moves the needle for a given challenge
• High agency in identifying opportunities, proposing ideas, and delivering solutions
• Eagerness to learn modern AI tooling (no prior building experience required, though existing fluency is a plus)
• Clear and effective written and verbal communication

Working with us

Kingdom is based in the Brooklyn Navy Yard, with our full team working out of a 9,000 sq-ft headquarters and lab space. We operate in a high trust, high autonomy environment, which requires that everyone uphold our core values:

• Solve from first principles. We have a deep-seated curiosity about the most important problems facing the business. Our nature is to dig deeply into their details, question assumptions, understand the smallest details, and drive towards the best possible solution using these insights. This makes us very effective in crafting new solutions and operating in ambiguous circumstances.
• Collaborate with kindness. We are very low ego, and treat each other with respect, compassion, and humility. We hold one another to high standards, but do so while being deeply committed to each other's wellbeing. We invest in each other's growth, and are willing to engage in difficult conversations and deliver direct, constructive feedback when necessary.
• Be resourceful and resilient. We figure out how to make things work, and how to accomplish our goals regardless of what stands in the way. We're keen to confront challenges together through proactive planning and scrappy methods. When things go wrong, we learn quickly from our missteps, adapt our approach, and push forward.

We provide competitive compensation with generous equity. Everyone who joins Kingdom will be a major contributor to our success, which we reflect in our approach to ownership and compensation. The cash salary range for this role is $120-170K, with the final starting salary being determined by qualifications, experience, skillset, and balancing internal equity. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of a total compensation package that also includes benefits (more below) and equity (to be discussed more during the interview process).

We also provide a rich benefits package to support our team:

• Fully-covered, best-in-class medical, vision, and dental insurance
• Free memberships to One Medical, Teladoc, and Talkspace
• Flexible PTO, in addition to 13 paid company holidays (including a weeklong winter closure from Christmas Eve through New Year's Day)
• 12 weeks of fully paid parental leave, with the option to extend up to 24 weeks total
• 401(k) plan, FSA option, and commuter benefit of your choice
• Fully stocked kitchen with fruits, snacks, coffee, and tea, plus weekly team lunches