RAMP Holdings

GTM Senior Business Systems Analyst

RAMP Holdings$100K — $120K *
Miami, FL 33186In-Person
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in sales/marketing/revenue operations or business systems in a fast-paced environment
  • Salesforce Admin certification or equivalent experience
  • Strong proficiency in Salesforce and marketing automation tools like Hubspot and Outreach
  • Ability to build elegant, efficient, and scalable solutions
  • Structured thinker who can communicate complex concepts effectively
  • Proactive problem solver with a 'get things done' mentality

Responsibilities

  • Administer key go-to-market business systems such as Salesforce and Zendesk
  • Build and deploy automation and applications in Salesforce
  • Implement new systems and integrations as needed
  • Analyze business requirements to write specifications and manage implementation
  • Create reports and dashboards to track systems performance
  • Document systems build and integrations clearly

Benefits

  • Flexible PTO
  • Health and wellness stipend
  • Weekly coffee stipend
  • Centralized home-office equipment ordering
  • Budget for intra-office travel
  • Comprehensive medical, dental, and vision insurance
Full Job Description
About the Role

Ramp is in a critical phase of growth. We grew immensely last year and are building out a talented business systems team to ensure we maintain this trajectory for years to come. You'll work directly with our Sales, Account Management, Partnerships, and Product teams to execute mission-critical business systems projects across the organization. This is a key role where you will be uniquely positioned to impact the full picture of Ramp's growth efforts through systems development.
What You'll Do
  • Work alongside Sales Operations to administer key go-to-market business systems, including Salesforce, Outreach, Qualified, Zendesk, Hubspot, Looker, Gong.io
  • Build and deploy automation (flows), validations, and applications in Salesforce
  • Implement new systems and integrations as needed
  • Analyze key business requirements and systems capabilities to write specifications for systems build and run end to end implementation
  • Create key reports and dashboards to track systems performance and data accuracy
  • Write and maintain clear documentation on systems build and integrations with other business systems


What You'll Need
  • 3+ years of experience in sales/marketing/revenue operations or business systems in a fast-paced environment
  • You have Salesforce Admin certification or equivalent experience
  • You're a master with Salesforce and Marketing automation tools (Hubspot, Outreach, Zapier, Retool, Workato), and other GTM tools & systems alike, and can learn new systems quickly
  • You love getting in the weeds to build elegant, efficient and scalable solutions
  • You're a structured thinker with a natural capacity to distill complex concepts and effectively communicate them to a variety of audiences
  • You have a "get things done" mentality; you can dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomy
Nice to Haves:
  • Experience in high-growth startups and/or high-growth technology companies
  • Experience with Looker or similar BI tools
  • Experience with Asana or similar project management software


Benefits available to all full-time Ramp employees (Global)
  • Flexible PTO
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend


United States
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
  • One Medical annual membership
  • 401(k), including employer match on contributions made while employed by Ramp
  • Fertility HRA (up to $10,000 per year)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
  • Pet insurance
  • In-office perks: lunch, snacks, drinks, and more
  • Relocation expense coverage to NYC or SF (if needed)
Canada
  • Group medical, dental, and vision coverage through Sun Life
  • Life, AD&D, and disability coverage
  • Fertility drug coverage (up to $4,000 lifetime)
  • Group Retirement Plan with employer match (RRSP + DPSP)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
  • Employee Assistance Program and virtual care through Lumino Health


United Kingdom
  • Private medical insurance through Freedom Elite
  • Virtual GP and at-home care via eMed x Livi
  • Workplace pension through Penfold, with salary sacrifice option
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay


Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Beware of recruiting scams: Ramp will only contact you through official [redacted].com email addresses and will never ask for payment or sensitive personal information during the hiring process.

Ramp Applicant Privacy Notice

About RAMP Holdings

RAMP Holdings is a software company that provides video and audio search solutions to clients in various industries. The company was founded in 2008 and is headquartered in New York City. RAMP's products include a video platform, a media management system, and a transcription service. The company has worked with clients such as NBCUniversal, Fox News, and the PGA Tour.
Learn more about RAMP Holdings
Size
100 employees
Industry
Founded
2018

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