The
GTM Integration Engineer III is a key member of the Customer Integrations and Implementation team and has responsibility for assisting customers through the technical implementation of one or more of ZoomInfo's customer-facing solutions.
This is a high-visibility role within an exciting area of the business with a chance to gain domain expertise in all aspects of sales and marketing intelligence technologies and applications.
What You'll Do:Advanced Technical Expertise
- Lead complex, enterprise-level implementations as a senior member of the ZoomInfo Integration and Implementation Team, providing expert guidance and strategic support to high-value clients during the deployment of ZoomInfo product solutions within their internal systems.
- Maintain expert-level understanding of application integrations within CRM/MAT environments, including Salesforce, Marketo, HubSpot, Eloqua, Microsoft Dynamics, ZoomInfo platform, and emerging solutions.
Client Engagement & Consultation
- Engage in strategic dialogue with C-level executives, IT leaders, and technical stakeholders to customize ZoomInfo Integration implementations that align with enterprise business objectives and technical roadmaps.
- Provide consultative guidance on best practices, optimization strategies, and scalability considerations for long-term success.
Advanced Problem Resolution
- Deploy expert-level troubleshooting and diagnostic skills to resolve complex technical issues across integrations and platform solutions.
- Conduct a root cause analysis for systemic issues and develop preventive measures to enhance overall solution stability.
- Identify, document, and escalate product defects and enhancement opportunities to Product Development and Engineering teams, providing detailed technical specifications and business impact assessments.
Cross-Functional Leadership & Mentorship
- Train, mentor, and coach Level One and Level Two Implementation Managers, fostering the development of technical skills and the adoption of best practices.
- Collaborate with and provide technical leadership to Sales, Client Support, QA Engineering, and Product Management departments on complex client scenarios.
Technical Thought Leadership
- Conduct high-level technical discussions on advanced topics, including email protocols, OAuth/SSO setup, data transformations, CRM workflows, automation frameworks, and enterprise process design with both internal and external stakeholders.
- Serve as a subject matter expert for emerging technologies and integration patterns.
Innovation & Continuous Improvement
- Perform a wide variety of complex professional tasks requiring exceptional creativity, strategic thinking, and technical innovation.
- Proactively identify opportunities to enhance implementation processes, tools, and client experiences.
- Stay current with industry trends, emerging technologies, and competitive solutions to maintain ZoomInfo's technical leadership position.
What You Will Bring:Advanced Technical Expertise & Certifications
- 5+ years of hands-on experience with technical CRM, Marketing Automation implementation, and/or Sales Acceleration platforms in enterprise environments.
- Advanced certifications in Salesforce (Administrator, Advanced Administrator, or Platform App Builder), Marketo Certified Expert, HubSpot Solutions Architect, Eloqua Master, and/or Microsoft Dynamics certifications are strongly preferred.
- Deep technical proficiency across multiple platforms with demonstrated ability to architect complex, multi-system integrations.
Strategic Client Partnership & Leadership
- Proven track record of managing high-value, enterprise-level client relationships with exceptional customer service and consultative skills.
- Ability to communicate complex technical concepts with accuracy, empathy, and clarity to diverse audiences, including C-suite executives, IT leaders, and end users.
- Experience leading client workshops and technical discovery sessions
- Demonstrated ability to build trust and credibility as a strategic technical advisor.
Expert Problem-Solving & Technical Acumen
- Exceptional capacity to quickly master complex technical infrastructure, emerging technologies, and advanced troubleshooting methodologies.
- Proven expertise in root cause analysis, systems thinking, and developing innovative solutions to novel technical challenges.
- Strong analytical skills with the ability to research, diagnose, and resolve sophisticated integration issues independently.
Leadership & Mentorship
- Demonstrated experience mentoring and developing junior team members, fostering a culture of continuous learning and technical excellence.
- Track record of leading cross-functional initiatives and driving organizational improvements.
- Ability to influence without authority and build consensus across technical and business stakeholders.
Collaboration & Communication Excellence
- Outstanding collaboration skills with proven ability to work effectively across Sales, Support, Engineering, Product, and executive teams.
- Strong written and verbal communication skills, including experience creating technical documentation, training materials, and presentations for various audiences.
- Experience facilitating technical discussions and translating business requirements into technical solutions.
Quality & Process Excellence
- Meticulous attention to detail with unwavering commitment to quality and accuracy in all deliverables.
- Process-oriented mindset with experience developing and implementing best practices, standards, and quality assurance frameworks.
- Proactive approach to identifying risks, preventing issues, and continuously improving implementation methodologies.
Additional Qualifications
- Bachelor's degree in Computer Science, Information Systems, or related field preferred (or equivalent experience).
- Experience with project management methodologies (Agile, Waterfall) and tools (Jira, Asana, etc.).
- Familiarity with data governance, security compliance (SOC 2, GDPR), and enterprise architecture principles.
- Self-motivated with the ability to manage multiple complex projects simultaneously while maintaining high standards.
What's In It For You:We want our employees and their families to thrive. In addition to comprehensive benefits, we offer holistic mind, body, and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
- Incredibly strong onboarding program - be set up for success in your first 90 days
- Ongoing training to help you grow
- Market-leading product offering (check our long list of G2 awards)
- Comprehensive Medical, Dental, Vision
- Eligibility for Future Equity Awards
- 401k Matching (50% of the first 7% of your contribution)
- 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
- Family forming benefits up to $20k, plus discounts on a Care.com membership
- Virgin Pulse Wellness Program
- Optional add-ons such as pet insurance, legal service support, and more!
This role is a hybrid position, with the option to work from home on Mondays & Fridays. The US base salary range for this position is $85,000 to $93,000 +annual bonus + benefits.
Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.
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