ServiceNow

GTM Commercial Finance Manager AMS

ServiceNow$137K — $241K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in SaaS, software, or hardware industries, particularly in GTM Finance or Commercial Finance
  • Hands-on deal consulting experience preferred
  • Knowledge of US GAAP software revenue recognition, specifically ASC 606
  • Ability to explain complex finance topics to non-financial stakeholders
  • Strong interpersonal skills and the capability to influence cross-team interactions in a fast-paced setting

Responsibilities

  • Develop long-term commercial structures in partnership with GTM leadership
  • Serve as a commercial finance advisor to drive deal velocity and customer outcomes
  • Conduct margin analysis to support sustainable growth
  • Create and enhance AI-enabled workflows for revenue transactions
  • Assess revenue recognition treatment and collaborate with Revenue Controllership
  • Manage change for process initiatives to ensure compliance and execution at scale

Benefits

  • Health plans with flexible spending accounts
  • 401(k) Plan with company matching
  • Employee Stock Purchase Plan (ESPP)
  • Matching donations
  • Flexible time away plan
  • Family leave programs
Full Job Description
Job Description

About this role:

You will be part of a team responsible for applying the commercial finance strategy supporting Go-to-Market (GTM) Finance across the Americas regions. Looking ahead to the future, while still driving deals forming now, this role helps shape scalable commercial models, strengthen deal governance, and bring financial discipline to complex revenue transactions across the go-to-market process. You will partner with cross-functional teams including Sales, Legal, Deal Desk, Revenue Accounting Controllership, Sales Operations, and Product to translate commercial priorities into applied practical financial guidance. By providing data-driven insights and recommendations, this role will enable informed decisions that support growth, profitability, deal velocity, and customer value.

Tasks and Responsibilities:
  • Work with GTM leadership to develop scalable, long-term commercial structures that support ServiceNow's growth, profitability, and AI-native platform strategy
  • Serve as a trusted regional commercial finance advisor to GTM leaders and cross-functional partners to drive deal velocity, NNACV, and customer outcomes
  • Drive margin analysis, attainment, and actionable insights to support sustainable growth and the future needs of the organization
  • Design, operationalize, and continuously improve AI-enabled scalable commercial finance workflows related to revenue transactions, deal governance, and downstream execution
  • Collect relevant information to form a view on revenue recognition treatment in accordance with ASC 606 and collaborate with Revenue Controllership for exceptional situations
  • Drive disciplined change management for process and transformation initiatives, balancing growth, compliance, auditability, and enterprise-scale execution


Qualifications

Desired Skills & Experience:
  • 5+ years of SaaS, software, or hardware industry experience within GTM Finance, Commercial Finance, or Revenue Recognition Advisory
  • Previous experience with hands-on deal consulting is strongly preferred
  • Proficient understanding of US GAAP software revenue recognition under ASC 606
  • Ability to communicate, simplify, and interpret complex commercial and revenue issues for non-finance stakeholders
  • Collaborative team player with strong interpersonal skills, sound judgment, and the ability to influence across teams in a fast-moving environment


For positions in this location, we offer a base pay of $137,700 - $241,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

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ServiceNow Careers

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Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ

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