Job DescriptionAs the Global Security Operations Center (GSOC) Watch Commander, you'll be at the forefront of security operations, driving excellence in monitoring, emergency management, and strategic decision-making at a state-of-the-art Global Security Operations Center (GSOC), leading a team of skilled analysts and ensuring our clients' safety through cutting-edge technology, proactive intelligence, and rapid response to security incidents.
You will collaborate across teams, implement innovative processes, and foster a culture of continuous improvement while ensuring the highest standards of client satisfaction and operational efficiency.
What's in it for You - Competitive Salary: $80,168.40 / year
- Work Site Location: Camas, WA
- Set Schedule: Grave shift Sunday - Thursday 9:00 pm - 5:00 am. This position may require working long hours and on weekends.
- Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
- Career Growth: Career growth opportunities at GardaWorld
Your Responsibilities as GSOC Watch Commander- Oversee daily operations of the GSOC, ensuring efficient monitoring and response to security incidents.
- Lead a team of security analysts in gathering, analyzing, and disseminating intelligence to support proactive decision-making.
- Develop and implement emergency management protocols and procedures to enhance crisis response capabilities.
- Collaborate with cross-functional teams to integrate intelligence into business operations and strategic planning.
- Maintain cutting-edge technology and systems to support security operations and intelligence analysis.
- Conduct regular training and exercises to prepare staff for emergency situations.
- Foster a culture of continuous improvement and innovation within the GSOC team.
- Perform other duties as assigned.
Your Qualifications: - Authorized to work in the United States
- Minimum of 4 years' experience in a GSOC environment, including multiple years in a GSOC Lead or Manager role.
- Extensive knowledge and hands-on experience with access control platforms, video management systems, and incident management software.
- Proven ability to manage complex projects involving people, processes, and technology.
- Proficient with the latest GSOC tools and technologies
Your Skills and Competencies: - Strong analytical and problem-solving skills, with a focus on driving continuous improvement.
- Exceptional communication skills, both written and verbal, with the ability to present effectively to diverse audiences.
- Demonstrated expertise in developing, implementing, and managing control center programs.
- Experience gathering and analyzing data to generate actionable metrics that support positive change.
- Ability to navigate and manage change and conflict effectively.
- Skilled in crisis management, providing front-line leadership in high-pressure situations.
- Experienced in leading and motivating cross-functional teams.
- Dependable team player with strong business acumen, enthusiasm, and a positive attitude.
- Maintains a high level of integrity and work ethic.
