Growth Operations Manager

Buildertrend

$140K — $160K *
Omaha, NE 68104In-Person
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, finance, or related field; MBA preferred.
  • 5+ years in Growth Operations, Revenue Operations, or Sales Operations at a B2B SaaS or tech firm.
  • Expertise in Salesforce, including configuration, reporting, and data governance.
  • Strong project management skills, emphasizing structure and consistency.
  • Analytical mindset focused on data-driven decision making.
  • Excellent communication skills to build trust and influence stakeholders.
  • High integrity and accountability in professional interactions.

Responsibilities

  • Design and enhance upsell and cross-sell processes to improve revenue growth.
  • Collaborate with Growth leadership on prioritizing and executing strategic initiatives.
  • Lead cross-functional projects, establishing measurable milestones and ownership.
  • Develop and manage performance tracking cadences to ensure visibility into goals and progress.
  • Analyze operational data to uncover opportunities and areas for improvement.
  • Work with Business Systems and frontline teams to optimize go-to-market technologies.
  • Engage with various teams to align and support growth-related priorities.
  • Utilize AI to enhance decision-making and maintain quality in output.

Benefits

  • Comprehensive medical, dental, and vision insurance options.
  • 401(k) plan with matching contributions for future savings.
  • Generous paid time off and 11 holidays for work-life balance.
  • Parental leave and paid sabbaticals for significant life events.
  • Volunteer time off to support community engagement.
  • Wellness program and access to an onsite fitness center.
  • Flexible hybrid and remote work options.
  • Technology reimbursement for necessary work-from-home tools.
  • Free daily lunches at HQ and monthly team-building events.
Full Job Description
Compensation: $140,000-$160,000
Location: Hybrid - Omaha, NE or Remote - United States

The job:

As the Manager of Growth Operations at Buildertrend, you'll help shape how we grow, expand, and retain customer relationships at scale. Your work will improve the systems, processes, and operating rhythms that help our Growth team identify the right opportunities, make informed decisions, and execute with precision. You'll partner with leaders across the business to turn strategy into action - using data and operational excellence to drive new customer growth and stronger business outcomes. In your first six months, success means driving incremental operational improvements, being a strong partner to the business across key initiatives and helping teams apply first-principles thinking to prioritize and execute the 20% of work that drives 80% of the impact.

What you will do:
  • Design, implement, and improve upsell and cross-sell processes that create a seamless customer experience and support revenue growth.
  • Partner with Growth leadership to identify, prioritize, and execute strategic initiatives that improve performance and pipeline health.
  • Lead cross-functional programs, defining milestones, ownership, dependencies, and measurable outcomes.
  • Build and manage recurring operating cadences that provide clear visibility into performance, goals, trends, and next steps.
  • Analyze sales and operational data to identify opportunities, risks, and areas for improvement.
  • Partner with Business Systems and frontline leaders to evaluate, implement, and optimize go-to-market technologies and reporting.
  • Work with Enablement, Finance, Product, and go-to-market teams to align priorities and support growth initiatives.
  • Embrace using AI as a tool to enhance your work, while remaining open to learning, applying critical thinking, and owning the quality of your final work. You use AI fluently and skeptically - fast where it helps, careful where it matters, and always the human in the loop on quality.


Who you are and what you need:
  • Bachelor's degree in business, finance, or a related field required. MBA or advanced degree a plus.
  • 5+ years of experience in Growth Operations, Revenue Operations, or Sales Operations within a B2B SaaS or technology company required.
  • Deep expertise in the Growth tech stack, particularly Salesforce - configuration, reporting, dashboards, data governance, and process design.
  • Outstanding project management and organizational skills; you bring structure, rigor, and consistency to everything you touch.
  • Strong analytical chops and a habit of letting data drive decisions.
  • Clear, concise, and personable communicator who can build trust, influence stakeholders, and listen as well as you talk.
  • Intellectual honesty, accountability, and integrity. Trust is the foundation of effective partnership.


We are giving you:
  • Exceptional health packages, including medical, dental, and vision coverage, plus life insurance and short- and long-term disability benefits
  • A 401(k) plan with Buildertrend matching contributions to help you plan for the future
  • Generous paid time off, 11 paid holidays, plus personal days to make sure you have time to recharge
  • Parental leave and paid sabbaticals to support you during life's big moments
  • Volunteer time off - because giving back matters
  • Wellness program and onsite fitness center to keep you feeling your best
  • Opportunities for hybrid or remote work to give you the flexibility you need
  • Technology reimbursement to help cover costs for the tech you need to do your job from home
  • Free daily lunches when you're at our HQ office, plus monthly events to connect with your team


#LI-ONSITE #LI-REMOTE

Similar Jobs

More Jobs at Buildertrend

More Enterprise Technology Jobs

Find similar Growth Operations Manager jobs: