Growth Director, Enterprise
Skai | New York • Chicago • San Francisco • Seattle | Hybrid
About The Position
Skai is seeking a Growth Director, Enterprise who will be responsible for retaining and growing a portfolio of strategic enterprise clients, driving net revenue expansion, and leading client conversations at the forefront of AI-powered marketing technology. You will report to and partner with the VP, EGrowth.
Duties and Responsibilities
Client Growth & Retention
• Retain and grow assigned strategic enterprise clients by managing senior-level relationships and owning the overall partnership
• Drive net new revenue (NRR) via upsell and cross-sell - including global expansion, product expansion, new lines of business, and custom projects
• Manage the renewal process end-to-end: identifying opportunities, leading negotiations, and finalizing contracts to deliver NRR growth
• Pipeline development; account planning; forecasting, and proactive management of leads across assigned regional enterprise clients
Executive Relationship Development
• Lead account development by establishing and deepening relationships with senior client executives and key decision-makers
• Represent Skai at client, industry, and other events
• Be an expert in your clients' industries - understand their business needs and challenges, and exemplify how Skai is their strategic partner
Agentic & AI Product Selling
• Develop strong fluency in Skai's agentic product suite - including Celeste AI, Skai MCP, and the upcoming Skai Studio - and translate these capabilities into clear business value for enterprise buyers
• Lead discovery conversations to understand how clients are building internal AI workflows, identify where Skai's tools fit, and partner with product and CS to co-create solutions
• Stay current on the AI and agentic marketing landscape so you can credibly advise clients on where the market is heading, not just what Skai does today
Internal Partnership
• Partner with the Client Success team to ensure a high level of customer satisfaction and ongoing support across assigned clients
• Be an expert, both internally and externally, in Skai products and positioning; feed client insight back into product and GTM strategy
• Maintain rigorous pipeline hygiene in Salesforce and other sales productivity tools
Requirements
• 5-8+ years of sales experience, including selling SaaS-based software and service solutions to enterprise clients
• Background in media planning, digital advertising, ad-tech, or SaaS strongly preferred; agency experience welcome
• Proven track record of exceeding NRR targets and expanding strategic accounts
• Genuine curiosity for AI-powered products - you don't need to be an engineer, but you should be able to hold a credible conversation about how agentic workflows create value for marketers
• Executive presence and proven ability to manage complex, multi-stakeholder deals
• Skilled use of Salesforce and other sales productivity tools
We are hybrid for the long term - with a great home/office work mix (three days in office per week), passionate and diverse team members, and a vibrant company culture.
The salary range for this position is $130,000-$150,000 base plus strong commission plan and equity. The actual salary amount will vary depending on the applicant's experience, skills and abilities as well as internal equity and market data.
