Marriott International

Group Sales Manager (Full Time) - The Ben, Autograph Collection

Marriott International$80K — $85K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of direct sales experience in hospitality or related field
  • Strong understanding of revenue management principles
  • Excellent communication and relationship-building skills
  • Proven ability to achieve sales targets and goals
  • Valid driver's license and reliable transportation for client visits
  • Experience with CRM systems and sales reporting tools

Responsibilities

  • Conduct proactive sales calls and prospecting to generate new revenue
  • Develop and maintain a strategic direct sales program
  • Identify and secure new accounts through targeted research
  • Maximize revenue by upselling services to existing clients
  • Negotiate rates and agreements using yield management strategies
  • Deliver exceptional client service throughout the sales cycle
  • Stay informed on market trends and competitor activity

Benefits

  • Medical, dental, and vision insurance
  • Health savings and flexible spending accounts
  • Unlimited paid time off and holidays
  • 401(k) with employer matching
  • Tuition reimbursement and employee discounts
  • Employee referral bonus program up to $1,000
Full Job Description
Job Description

Additional Information: This hotel is owned and operated by an independent franchisee, Sage Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Direct Sales & Business Development

Conduct proactive, high-impact sales calls and prospecting activities to generate new revenue.

Maintain a strategic direct sales program aligned with departmental goals and the hotel's marketing initiatives.

Dedicate a minimum of 90% of work time to revenue-generating sales efforts.

Represent the hotel at networking events, industry functions, and business development opportunities.

Maintain reliable transportation and a valid driver's license for outside sales calls and client visits.

New Account Development

Identify, target, and secure new accounts through research, prospecting, networking, and market intelligence.

Capture competitor business by analyzing market trends and conducting reader board surveys.

Develop and execute a targeted account development strategy to drive incremental revenue.

Generate referrals from existing clients and follow up on all leads within 48 hours.

Leverage creative outreach strategies, including telemarketing and digital engagement, to expand the client base.

Key Account Management

Maximize revenue within existing accounts by identifying growth opportunities and upselling services.

Build and maintain strong, long-term client relationships through consistent communication and personalized service.

Maintain detailed client profiles and account records to support exceptional service delivery.

Achieve 90% of productivity goals and 100% of activity goals as established by management.

Sales Administration & Yield Management

Negotiate room rates, catering packages, and event agreements using yield management strategies to optimize revenue.

Prepare and present customized proposals, contracts, and presentations tailored to client needs.

Maintain accurate and organized records within CRM systems and sales reporting tools.

Monitor sales performance, pipeline activity, and forecasting to support revenue strategy discussions.

Account Service & Client Experience

Deliver exceptional service throughout the sales cycle to ensure a seamless and memorable client experience.

Maintain organized account files and documentation for all clients and events.

Respond promptly to client inquiries, needs, and event-related requests.

Collaborate closely with internal departments to ensure flawless event execution.

Market Intelligence & Product Knowledge

Conduct ongoing market research to identify trends, opportunities, and competitive insights.

Maintain in-depth knowledge of the hotel's offerings, event capabilities, and unique selling points.

Stay informed on competitor activity and industry developments to effectively position the property.

Professionalism & Collaboration

Represent the hotel with integrity, professionalism, and a service-driven mindset at all times.

Maintain a polished and professional appearance when engaging with clients and partners.

Foster strong collaboration and communication across all hotel departments.

Manage travel and sales expenses responsibly in alignment with departmental budgets.

Medical, dental, and vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Unlimited paid time off, community service, and holidays 401(k) program with employer matching Employee Assistance Program Tuition reimbursement Hotel, restaurant, and lifestyle discounts Employee referral bonus program (up to $1,000 per referral)

$80,000-$85,000

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About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ

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