Job Overview:

As a Group Project Manager, you will lead the planning, execution, and delivery of strategic design programs within T-Mobile's Product Experience Design & Innovation (PXDI) organization. You will leverage expertise in design operations, program strategy, and cross-functional leadership to build scalable frameworks, governance models, and execution systems that drive high-impact initiatives across the enterprise. You will influence roadmap decisions through close partnership with Design, Product, Engineering, and Research leaders, champion best practices for design program management, and ensure all initiatives align with T-Mobile's broader business and customer experience objectives.

The ideal candidate brings more than program management expertise and leadership. They bring conviction. They evaluate the problem before building the plan, proactively shape scope and timelines to set initiatives up for success, and hold themselves accountable for every outcome, including what AI helps them produce.

Job Responsibilities:

Strategic Program Leadership

• Assemble key design and product stakeholders, fostering internal collaboration across PXDI and related teams to enable effective cross-functional teamwork. Ensure seamless execution by managing resources, setting clear milestones, and resolving conflicts early. Serve as a bridge between design, product, engineering, and business functions to drive program success. Influence roadmaps and planning processes across Design, Product, Engineering, Research, and Operations.
• Define and manage the scope of design programs, incorporating strategic business and customer experience factors. Ensure programs remain aligned with evolving product and user experience goals, mitigating scope creep while adapting to necessary change.

Program Execution & Delivery

• Manage the scope and schedule of design initiatives, ensuring alignment with broader product roadmaps. Build scalable systems and operating models that improve design effectiveness. Provide oversight of personnel and resources, resolving allocation conflicts and setting priorities to optimize workflow efficiency.
• Define and uphold design quality standards, ensuring all deliverables meet business and customer needs. Identify and resolve gaps in design execution, maintaining accountability for outcomes. Communicate complex tradeoffs and recommendations to executive audiences; facilitate strategic alignment across organizations.

Stakeholder & Risk Management

• Lead the development of project communications and ensure clarity in design program execution. Facilitate team meetings, define success metrics for design initiatives, and track program effectiveness against strategic goals. Ensure adherence to best practices in design operations and program management methodologies. Leverage AI tools to accelerate reporting and surface options, while owning full accountability for every recommendation that goes out under your name.
• Identify potential risks across design programs and implement proactive mitigations. Evaluate the problem before accepting the brief - reframe and pressure-test scope, speed, and approach when needed. Communicate challenges in both business and design terms, providing clear solutions to senior leadership. Advocate for design priorities while balancing broader organizational goals, serving as a key escalation point for issues within the PXDI org.

Qualifications

• Bachelor's degree in Design, Business Administration, Project Management, or equivalent experience.

• 7-10 years of experience in program or product management within a design or technology environment, with a strong track record of delivering complex solutions.

• 4-7 years of experience in Agile Program Management (Scrum, Kanban, SAFe) and working closely with design, product, and engineering teams.

• Experience in design operations, UX strategy, or product design management preferred.

Skills & Competencies:

• Strong knowledge of design processes, methodologies, and user experience principles.
• Proficiency in design and project management tools (e.g., Figma, Jira, Confluence).
• Excellent communication, problem-solving, and stakeholder management skills.
• Ability to translate design priorities into actionable plans within a broader business context; interprets AI-surfaced insights and competitive signals to determine the right organizational response.
• PMP or equivalent certification preferred.

What Success Looks Like:

• Programs delivered on time, on scope, and with clear impact on customer experience and business goals.
• Scalable frameworks and governance models adopted across PXDI and beyond.
• Senior leaders trust your read on tradeoffs, risk, and when to move.
• AI integrated into program workflows, accelerating delivery while you own every recommendation and outcome.
• Cross-functional partners across Design, Product, Engineering, and Research name you as a force multiplier.

Licenses and Certifications:

• Project Management Professional (PMP) (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $110,200 - $198,900

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ364639¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!