OverviewThis leader will be responsible for modernizing and scaling core supplier lifecycle and invoice-to-pay capabilities - driving cycle time improvements, increasing touchless processing rates, ensuring on-time payment performance, and strengthening governance and controls. The role requires a strategic operator who can balance transformation with execution, leveraging platforms such as Coupa, SAP, and Oracle to streamline processes, enable automation, and elevate stakeholder and supplier experience.
Reporting to the Director of Procurement, this role will lead a global, tiered delivery model consisting of onshore and offshore resources, ensuring clarity of accountability, operational rigor, and continuous improvement across supplier master data, supplier onboarding, invoice processing, and payment operations. Over time, this position has the opportunity to expand into broader Procure-to-Pay leadership, shaping end-to-end process strategy and enterprise service delivery.
The outcomes of this role directly influence working capital optimization, compliance posture, supplier relationships, and enterprise operational efficiency.
ResponsibilitiesLeadership and Strategy- Define and evolve the global strategy for Supplier Operations and Accounts Payable, including vision, success metrics, governance model, and multi-quarter transformation roadmap
- Translate enterprise objectives into actionable initiatives that improve cycle time, increase touchless invoice rates, and ensure best-in-class on-time payment performance
- Lead modernization of supplier data governance and supplier lifecycle management, establishing scalable standards and controls
- Optimize and mature the global tiered delivery model, ensuring clear accountability, performance transparency, and continuous improvement across onshore and offshore resources
- Partner closely with Finance, Controllership, Treasury, Technology, and Sourcing to align process design with enterprise risk, compliance, and working capital objectives
- Leverage automation, AI-assisted capabilities, and system enhancements within Coupa, SAP, and Oracle ecosystems to streamline operations and improve user and supplier experience
- Establish operating rhythms, performance management frameworks, and governance structures to sustain operational excellence
- Serve as a strategic thought partner to senior leaders, influencing decisions related to P2P design, investment prioritization, and service delivery evolution
- Position the function for future end-to-end Procure-to-Pay integration and expanded scope
- Champion change management efforts to drive adoption of new processes, automation, and system enhancements
Operations- Lead global supplier master data governance, ensuring data accuracy, integrity, and compliance across systems
- Oversee supplier onboarding and engagement processes, optimizing experience while strengthening risk and compliance controls
- Drive operational excellence across invoice-to-pay lifecycle, including invoice intake, exception management, approvals, and payment execution
- Improve key operational KPIs, including invoice cycle time, first-pass yield, touchless processing rate, and on-time payment performance
- Identify and reduce root causes of invoice exceptions and rework through process redesign and upstream collaboration
- Partner with Sourcing and Business stakeholders to increase compliant buying behaviors and reduce downstream friction
- Ensure strong internal controls and audit readiness across supplier and AP processes
- Monitor supplier performance trends and payment health to proactively mitigate risk and strengthen strategic relationships
- Lead escalation management and resolution of complex P2P issues impacting business operations
QualificationsSkills, Behaviors & Competencies- Excellent interpersonal skills; effectively interfaces and collaborates across Procurement, Finance, Controllership, and global business partners
- Strategic operator who balances long-term transformation with near-term execution
- Data-led and metrics-driven; uses KPIs to prioritize and accelerate impact
- Adept and resilient in high-change, global environments
- Strong systems thinker with experience optimizing ERP and P2P platforms (Coupa, SAP, Oracle)
- Demonstrates high levels of judgment, innovation, and continuous improvement mindset
- Skilled in leading global, tiered delivery models and driving performance across distributed teams
- Effective use of inquiry and advocacy to remove barriers and influence change
- Strong analytical, written, and executive communication skills
- Experience developing and presenting business cases and transformation roadmaps
Qualifications- 15+ years of experience in Procurement Operations, Supplier Management, Accounts Payable, or Procure-to-Pay leadership roles
- Demonstrated experience leading global operational teams within a tiered or shared services delivery model
- Strong experience with enterprise P2P systems such as Coupa, SAP, and/or Oracle
- Proven track record improving operational KPIs (cycle time, touchless rate, on-time payment performance) through transformation and process optimization
- Experience designing and implementing governance and supplier data standards
- Strong understanding of financial controls, compliance, and working capital dynamics
- Ability to operate at both strategic and operational levels with executive presence
- Experience in high-growth, high-tech, or financial services environments preferred
- Bachelor's degree in Business, Finance, Accounting, or related discipline (or equivalent experience)
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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
San Diego $172,500 - $233,000
Mountain View, CA $195,000- $263,500
