Adobe Inc.

Group Manager / Principal, Community Insights

Adobe Inc.$180K — $261K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in customer insight, product management, or design leadership experience, ideally with creative customers.
  • Familiarity with AI-driven creativity and experience as an AI content creator is a plus.
  • Experience in '0 to 1' product development or conducting intrapreneurial initiatives in a large company.
  • Outstanding organization and execution skills with a start-up mentality.
  • Strong emotional intelligence (EQ) for relationship building across teams.
  • Proactive leader willing to engage hands-on in a dynamic environment.

Responsibilities

  • Lead cross-functional teams to establish and manage community insight agendas.
  • Influence senior executives with community-driven insights to guide product decisions.
  • Build frameworks for understanding AI in creativity through strategic relationships.
  • Guide the development of community-led features and ensure alignment with product teams.
  • Foster relationships with marketing and product management teams to advocate for community needs.

Benefits

  • Comprehensive health insurance options including medical, dental, and vision.
  • 401(k) plan with company matching contributions.
  • Generous paid time off policy and flexible work arrangements.
  • Opportunities for professional development and growth within the company.
  • Access to Adobe's employee wellness programs and resources.
Full Job Description
We're looking for a Group Manager / Principal, Community Insights to join Adobe and help us understand how emerging audiences use new technologies, including AI, in their creative process. In this role, you will connect with an early access community, elevate insights, and advocate within Adobe on behalf of the community. Your work will result in products the community champions. You will lead cross-functional initiatives with influence at the Director and VP level.

What You'll Do

The role will be accountable for:
  • Leading cross-functional teams to drive community insight agenda, connect with community, and harvest insights
  • Influencing executives and senior leaders cross-functionally to support key decisions with community input
  • Building a framework for understanding AI-first creativity through foundational relationships, advisory groups, and regular forums
  • Driving community-led features to completion and ensuring community input informs product deliverables
  • Building relationships and influence across marketing and PM teams, driving action, and representing community as part of their extended teams through weekly interactions


What You'll Need to Succeed

  • 10+ years in customer insight, product management, or design leadership experience, ideally serving creative customers
  • Familiarity with creative audience, including AI forward creativity, with a bonus if you are an AI content creator yourself
  • Experience with "0 to 1" early-stage product development or intrapreneurship within a larger company
  • Outstanding organization, people, and execution skills with a start-up mentality for getting things done inside a larger organization
  • Strong EQ and ability to build relationships with key partners across the organization
  • A strong leader and doer who doesn't mind rolling up sleeves to get things done in a fast-paced, dynamic environment


Be an integral part of the team's success building an understanding of the community and championing their needs across Adobe. Influence product teams and drive roadmaps across multiple teams, ensuring community roadmap items get delivered and shared back with the community!

Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $140,100 -- $261,150 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $180,300 - $261,150

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

About Adobe Inc.

The Omniture product suite provides an integrated set of services: advanced web analytics and segmentation (SiteCatalyst, Discover and Data Warehouse), search marketing (SearchCenter), optimization (Advanced Testing and Targeting -- Offermatica and TouchClarity), and the marketing integration platform (Genesis). They also have an iPhone application that allows customers to sign into their Omniture account and view statistics from anywhere.

Adobe Inc. Careers

Join Adobe Inc., a global leader in digital media and digital marketing solutions, and be part of a team that thrives on innovation and creativity. Adobe offers unparalleled job opportunities that propel your career forward in an environment that fosters growth and leadership. Work You’ll Do At Adobe, you will be immersed in an atmosphere of innovative solutions and exceptional leadership, contributing to projects that drastically change the landscape of digital content. Our team at Adobe is dedicated to empowering creatives and enterprises alike through cutting-edge technology and expertise. Transform the World with Your Creativity Adobe’s mission is to change the world through digital experiences. We are looking for professionals who are passionate about creativity, technology, and driving significant market evolution. Join a diverse team that values individuality and the fresh perspectives each member brings. Lead in a Culture of Innovation Adobe Inc. is synonymous with fostering a culture of innovation where your ideas can pave the way for groundbreaking digital solutions. Our leadership is committed to nurturing a dynamic and inclusive workplace that promotes career growth and development. Collaborate with the Best Work alongside a global team of talented professionals who are leaders in their fields. At Adobe, you will enhance your skills through collaboration and be inspired by the creativity and dedication of your teammates. Our networking opportunities within the company are designed to foster connections that lead to lasting professional relationships. Explore Career Opportunities Adobe Inc. offers a range of career paths from software engineering to marketing, customer experience to IT. Explore job opportunities and internships that align with your skills and passions. Adobe is committed to hiring the best talent and providing them with the training, benefits, and support needed to succeed. Innovate and Grow Drive innovation as part of the Adobe team and see firsthand how your work contributes to the company’s success and your personal growth. Engage in projects that push the boundaries of technology and creativity. Future-Proof Your Career Adobe is dedicated to the development of its employees at all stages of their careers. We offer comprehensive training programs, including leadership development and diversity training, to ensure you are equipped for the future. Our benefits package is designed to support the well-being and financial security of our team members and their families. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for driven, curious, creative, and solution-oriented team players. Start your journey with Adobe today by exploring our exciting career and internship opportunities. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the rewarding and exciting opportunities that await at Adobe Inc.
Learn more about Adobe Inc.
Size
25,988 employees
Market Cap
$154.8 billion
Industry
Net Income
$5.2 billion
Founded
1982
5 Year Trend
+21.9%
Revenue
$12.8 billion
NASDAQ

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