Closes: July 21, 2026

Job Description

Join our Asset Maintenance team supporting Grid Hardening and make a meaningful impact for Avista's customers through upgrades of our electrical distribution system to strengthen reliability and reduce wildfire risk. As a Grid Hardening Customer Project Coordinator, you'll be part of a highly collaborative team. Key responsibilities include designing and coordinating solutions to upgrade existing infrastructure, including overhead and underground utility work, concentrating on high fire risk areas, proactively reaching out to customers, responding to customer inquiries, and resolving issues.

This role requires strong communication and technical skills, with the ability to collaborate effectively across departments. Must have the ability to navigate ambiguity and shifting priorities. You'll collaborate with customers, contractors, and internal teams to deliver safe, timely, and customer-focused solutions. Must complete the CPC Training Program within the allowable time schedule. A solid understanding of utility standards and relevant portions of the National Electric Safety Code (NESC) needed. This position establishes and maintains good community relations, maintains relationships with contacts in the utility industry and internal stakeholders. Experience in electric utility design, project coordination and familiarity with overhead and underground distribution systems preferred. Must have strong interpersonal skills and ability to manage multiple priorities, comfortable working in dynamic, fast-paced environments.

Requirements

CPC I:

• High School diploma, GED, or Journeyman card required.
• 6+ months' relevant work experience related to GIS, planning, and/or designing construction of natural gas or electric facilities with an emphasis in customer service.
• Must have strong customer service skills.
• Demonstrated skills in cooperating in a team environment, negotiation, problem solving, construction management, and excellent communication skills is a must.
• Basic computer skills and ability to learn computer applications for construction design.
• Requires valid driver's license and must be able to travel to job sites throughout Avista service territory.
• Strong working knowledge of key operation business process and core applications.
• Ability to interpret and explain complex business processes and concepts.

Hiring Range: $77,595 to $100,486

CPC II includes all of the above qualifications in addition to:

• College Level Degree, Journeyman Card or equivalent education and experience.
• Three+ years work experience directly related to planning and designing of electric facilities with an emphasis in customer service.

Other combinations of education and experience may be considered.

Hiring Range: $88,336 to $114,838

This position requires an in-person presence to support team and on-site responsibilities.

To ApplyWe encourage you to apply as many of our positions have multiple levels to account for an incoming employee's various knowledge, skills, and experience.

Complete an online application and attach your resume and cover letter to your profile. All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click "Submit".